McDonough Nissan

Update (8/3/25): I received a phone call from the Service Manager (Glenn Hartley) requesting I bring the truck back in. We were unable to duplicate the sunroof noise but the tech pulled a code for the emerge Manager (Glenn Hartley) requesting I bring the truck back in. We were unable to duplicate the sunroof noise but the tech pulled a code for the emergency braking system fault. A single code isn’t enough to justify replacing parts. Unfortunately, neither problem is fixed and I didn’t receive an explanation for what caused the fault. I’ve increased my rating to 2 stars because they’re working with me trying to resolve my problems. I’ll update the rating when my issues are actually resolved. I purchased a 25 Frontier from this dealership a few months back but delayed posting a review until I had the truck serviced. The truck had a recall so I decided to take it in to have a few warranty issues addressed as well. The sunroof whistles at random times and I had a random fault in the emergency braking system which disabled cruise control until I restarted the truck. I have 3 video recording of the whistling noise. The service advisor wrote my concerns down, listened to my videos, and told me I'd be notified when it was ready for pickup. I received a text the truck was ready and decided to call to find out the status of each repair. I was told that they couldn't recreate the whistling noise so nothing was done. I asked what about the 3 videos and was told they don't matter. If the tech can't duplicate the problem, nothing gets fixed. Picked up the truck the next morning. The fault in the braking system wasn't listed on the receipt so I know they didn't look at it. I had to remove seat liner, floorboard liner, and service ticket placard from the truck. My seat had been moved all the way back and there were marks on the dash and inside of the windshield. They did complete the recall and replaced the locking lug nuts. More

They were okay until they revised my loan and I had to pay a higher note now. Also I had to wait like 2 weeks to even get the vehicle. I reported that something is wrong with the vehicle and they claim it pay a higher note now. Also I had to wait like 2 weeks to even get the vehicle. I reported that something is wrong with the vehicle and they claim it’s nothing but the issue I reported about has gotten worse. I didn’t even get to test drive it and I feel like they played me. The vehicle is okay but it has issues. I can’t even operate the passenger side mirror because it’s something wrong with it. It’s something dragging and scrapping the ground underneath the car and every time I up an hill or on the highway it scrubs. Now the malfunction brake signal is showing on the app. If I could return the car and get my down payment back I would and go to another dealership. Plus it’s been way over a month and my tag and registration haven’t came yet. More

Loved my experience with George, he goes above and beyond. Always makes sure we get right dela beyond. Always makes sure we get right dela More

Everyone was especially friendly and helpful, especially Joshua, he was very professional and knowledgeable. We were greeted when we entered the dealership, I will be recommending you all to others.. Joshua, he was very professional and knowledgeable. We were greeted when we entered the dealership, I will be recommending you all to others.. More

I love this Dealership, Thurston Madison, and Alex Deoliveira, the GMS went above and beyond, worked hours to get me my dream van.Thank you guys so much for everything. I will definitely always come b Deoliveira, the GMS went above and beyond, worked hours to get me my dream van.Thank you guys so much for everything. I will definitely always come back. Best customer service ever. Greets, Aisha More

Thank you for your pleasant and patient customer service. I will definitely be back for all my car service. I will definitely be back for all my car service. More

They made the process easy and went out of there way to get the deal done get the deal done More

Lance and team made the buying and trading process quick and simple. I will buy a car from here again and again. and simple. I will buy a car from here again and again. More

Excellent Customer Service from email to out the door in my new car. The customer service is unparalleled. Nissan McDonough continues to set the bar high on keeping its focus on its customers. Will continue my new car. The customer service is unparalleled. Nissan McDonough continues to set the bar high on keeping its focus on its customers. Will continue to do business with this location for that exact reason. More

Everyone there made an effort to help make this purchase the easiest, fastest,most fair,in an atmosphere that would be hard to beat. Thanks to KELVIN, and everyone at Mcdonough Nissan the easiest, fastest,most fair,in an atmosphere that would be hard to beat. Thanks to KELVIN, and everyone at Mcdonough Nissan More