Hurlbert Toyota Scion - Service Center

Excellent service and it was really great that they got me right in and finished quickly me right in and finished quickly More

I had difficulty hooking up my Android phone to the car. The sales person attended to me immediately and was polite and knowledgeable. I am very pleased with my third purchase from McGee Toyota. The sales person attended to me immediately and was polite and knowledgeable. I am very pleased with my third purchase from McGee Toyota. More

have been a customer of the dealership for more than 10 years. Service has always been excellent with no issues. I will continue to use them in the future and recommend them to others. years. Service has always been excellent with no issues. I will continue to use them in the future and recommend them to others. More

The whole McGee Service Department works like a week-tuned engine, providing excellent service and being kind and considerate. I was not the best customer on that day I went, having been in the mi week-tuned engine, providing excellent service and being kind and considerate. I was not the best customer on that day I went, having been in the middle of a vacation holiday that went sour, but everybody at the dealership was very kind to me, while also offering me free coffee, popcorn, and a comfortable chair to sit on. NOTE: The remote control for the TV is in the drawer underneath the countertop where the coffee machine is stationed. More

Manipulative and deceitful service advisors who believe their waiting game will convince naive customers to accept their overpriced 'safety' concerns adding hundreds of dollars of a customer bill. Do not their waiting game will convince naive customers to accept their overpriced 'safety' concerns adding hundreds of dollars of a customer bill. Do not trust this dealership service department. Bad news. More

Wonderful treatment at service department; polite, knowledgeable, prompt. Michael was very enjoyable to work with. knowledgeable, prompt. Michael was very enjoyable to work with. More

Almost 2 hour wait to get tire rotation when I had a scheduled appointment. They took other cars first scheduled appointment. They took other cars first More

I recently had a first-time service appointment and it wasn't until I arrived at the service department that they told me they couldn't take my car today because they wanted a specific technician to look wasn't until I arrived at the service department that they told me they couldn't take my car today because they wanted a specific technician to look over my issue who wasn't in that day but would be in the next day. They rescheduled my appointment to the next day and I waited 45 minutes while my car never left the drop-off area. When I went to the service rep to find out how much longer until they took my car in, they told me they didn't know when it would be looked over because they were down two technicians (this was after they already bumped me from the day before). I understand being busy but to bump my appointment on the first day after I had already arrived to the next day and then not even take the car out of the drop off area and then not even give me a heads up that they were running so far behind is horrible customer service and not only will I never take my existing car there for service - I would now never consider buying a car from them if this is how they run a dealership. More

Purchased a 2024 Camry SE AWD cold weather package, convenience package, sunroof loaded in February 2024. Requested confirmation of remote start with key fob before signing on the dotted line. Salesman convenience package, sunroof loaded in February 2024. Requested confirmation of remote start with key fob before signing on the dotted line. Salesman had to check with management and came back 20 minutes later and demonstrated the fob remote start. Again, the remote start was immediately demonstrated upon request at the initial vehicle pick-up. 8 months into ownership, the key fob remote feature stopped working and scheduled a service visit. The technician had to go all the way to Toyota to determine any response. The final answer from Service is that my "car does not have the right or correct radio for ANY remote start function support for either key fob or Toyota app remote start, they were "UNSURE" of why it worked for 8 months". This is a fully loaded SE with Cold Weather package, sunroof, edge guards etc. WT??? Not the right radio to support remote start?? The car radio does have satellite radio with Sirius XM subscription, can't find any listings of different radio options anywhere. Why did it work for 8 months and then stop if it doesn't have the right radio? Based on the outcome of this service visit, I feel the sales team was less than truthful before the final sale signing on the dotted line and short-changed by Toyota Motors if that explanation is the real reason. Very, very disappointed at this time. More

Always a good experience at McGee Toyota. Tom Carlson is the best. Courteous, smart and helpful. I’m in good hands with him. Tom Carlson is the best. Courteous, smart and helpful. I’m in good hands with him. More