Hurlbert Toyota Scion - Service Center

Misslead- Worse service Stay a way from this dealer. Worst service and total miss guided information. I went to buy a Rav 4 for my friend. When we enter the dealership there Stay a way from this dealer. Worst service and total miss guided information. I went to buy a Rav 4 for my friend. When we enter the dealership there was no one for service. I ask the couple of time who is here to sell the car. Finally, one gentleman came and bring us to a Salesperson name Nick. I said to Nick we are here to buy a car. He said, cash or credit. I said, 0% for 72 months but does it make different cash or credit. He said no!.After having 5-10 minute conversation with him when we want to see the car he said, go see the car at the lot and bring him the stock number because he has an appointment with someone. What a Joke! Why would he starts the conversation with us when he already has an appointment with someone else. However, we needed to buy the car that day so we went to the lot and selected the car. When we were back Nick introduced us to the Salesperson Name, Paul. Right from the beginning, I felt Paul is not the friendly guy. I was surprised he was in Sales. Anyway, he helped us to choose the car my friend liked. After some negotiation sales price finalized and we are ready to do the paperwork then we learned that the price was not for 0% financing. If we want 0% price was $2000 more. What a misrepresentation. When I said to Paul why we were not told that from the beginning. He replied that it is all over the internet. I requested to speak to Manager but no manager wanted to come talk to me. He went to their office twice but came back with the reply that all of the managers were busy. I don't see too many activities there and surprise that Managers are busy. I sure top to bottom misguided principle applied at this place. I left the place very angry and upset. I will never go there or recommend anyone to go this place to buy a ca r. There are many good places around. Stay a way from this place. More

Quick excellent service and pest control too! I had my car in for routine service today. While doing the multipoint check, the service department found that I had a little rodent making a home in I had my car in for routine service today. While doing the multipoint check, the service department found that I had a little rodent making a home in my cabin air filter! I thought it would take them a long time to do the work since it was unexpected and required opening up and cleaning out the whole compartment. To my pleasant surprise the service was done quickly. I am always treated well at Hurlbert and I trust the work that they do. More

Top quality service department 6+ year customer, 2 vehicle purchases including my 2017 Tacoma which I took for its first 5K service today. Originally scheduled the appointment onli 6+ year customer, 2 vehicle purchases including my 2017 Tacoma which I took for its first 5K service today. Originally scheduled the appointment online on the dealership's very user-friendly website for the next day, but had to change unexpectedly. Was able to move it to same day very easily as the dealership had several open times later that same afternoon. Brought it in early and in less than 45 minutes it was done. Exceptional! More

Best parts & service around ! I've been doing business with Hurlbert Toyota since 2008. Charlie in parts always makes sure I have the best parts for my car. My mechanic is almost a I've been doing business with Hurlbert Toyota since 2008. Charlie in parts always makes sure I have the best parts for my car. My mechanic is almost always Jose and he is wonderful! Tom over in service has made sure my car safe. He has made sure I have no recalls as well as making sure I keep my car well maintained. Thank you Hurlbert Toyota!! More

All Around Good Guys The "New Car" experience has always been a nightmare for me; that is, until now. The folks at Hurlbert treated us with respect and courtesy, provide The "New Car" experience has always been a nightmare for me; that is, until now. The folks at Hurlbert treated us with respect and courtesy, provided all the information we needed to make a decision and there was enough air left in the room to breath a sigh of relief. Could not recommend them more. They've provided outstanding service since the purchase. Great Car. Great people. Great Dealership. More