McGovern Buick GMC of Westborough

This dealership is possibly the best in Massachusetts. The staff is courteous, professional and always willing to help. The salesperson Alex was great in showing me the various options on the vehicle and The staff is courteous, professional and always willing to help. The salesperson Alex was great in showing me the various options on the vehicle and the Sales Manager Taylor is the BEST. He is honest and straightforward. He values your time and provides you with fair and reasonable offers. This is the second purchase I have made here and I will continue going here in the future. More

I had a very pleasant experience. My salesman Ben was absolutely fantastic and made the entire process painless. I would recommend this dealership and Ben to both family and friends. My salesman Ben was absolutely fantastic and made the entire process painless. I would recommend this dealership and Ben to both family and friends. More

First time I talked to salesman Ben, he helped me find the vehicle I wanted, we took a test drive and he explained all the details about my truck. He was friendly and insightful about the whole process. the vehicle I wanted, we took a test drive and he explained all the details about my truck. He was friendly and insightful about the whole process. More

Very pleasant and no pressure. Took the time to explain everything we had asked. I was very impressed. Took the time to explain everything we had asked. I was very impressed. More

Staff was excellent in making the buying experience go as smooth as possible and feel like a valued customer! smooth as possible and feel like a valued customer! More

Tommy was very knowledgeable My new truck is amazing Can’t wait to try towing my trailer Can’t wait to try towing my trailer More

Omar was fantastic to work with purchasing a new vehicle he is very personable and carries him self in a professional manner he was knowledgeable in all aspects of selling vehicles thank you he is very personable and carries him self in a professional manner he was knowledgeable in all aspects of selling vehicles thank you More

Worked with me through multiple different avenues and didn’t hesitate to help, they didn’t give up till we found the right solution for me. didn’t hesitate to help, they didn’t give up till we found the right solution for me. More

Our sales person Tom, was able to show me vehicles according to my requirements. Tom was full of knowledge on each vehicle I looked at. according to my requirements. Tom was full of knowledge on each vehicle I looked at. More

Over charge, manufacturer error. Facing bankruptcy. I bought a 2018 GMC Sierra 1500 5.3L "Elevation". I have been upside down on this loan since I purchased it. I bought the truck a Facing bankruptcy. I bought a 2018 GMC Sierra 1500 5.3L "Elevation". I have been upside down on this loan since I purchased it. I bought the truck at 30,000 miles in August 2021. By the time I was at 40,000 miles, I owed more than $13,000 than the truck was worth. Not to mention, one of the rims was scratched before I drove it off the lot. This truck loan has been impossible to escape, it was financially ruining me. It is really upsetting to see them charge me the price of an SLT, when this is a basic trim level. This is just slimy. Now I am at 90,000 miles. The truck does not start. It abruptly stalled and stopped running. There are metal shavings in the oil. This could be up to $10,000 in damages. My truck is totaled and I am facing bankruptcy. GMC claims NO RESPONSIBILITY. GMC claims that there is NO MANUFACTURER ERROR. A lifter valve seriously fell out, and destroyed the engine, and motor. And they want me to pay for this. This is devastating, and it all started with unethical sales. DO NOT BUY FROM McGOVERN. DO NOT BUY A SIERRA. THEY WILL LET YOU DOWN. THE TRUCK WILL FAIL. THEY WILL NOT COMPENSATE YOU. More