McGovern Chevrolet Cadillac of Plymouth

On July 16, I stopped in to look at a vehicle and met with Aidan Smith. Sadly, that vehicle just wasn’t was I was looking for. Aidan was nice and understood and I went on my way. Unfortunately for met with Aidan Smith. Sadly, that vehicle just wasn’t was I was looking for. Aidan was nice and understood and I went on my way. Unfortunately for me, I ended up in a nightmare with a different local dealership over the next few days which made me extremely hesitant and leery of the “bigger” dealerships. But Aidan had left a good impression on me when I originally met him, so I reached out again about a 2021 Tahoe he had just got in. He responded back to me within 20 minutes. I said I would stop by in that same afternoon to look at it. Aidan was prepared when I got there and got right down to showing and explaining everything about the vehicle to me. It was exactly what I was looking for so we started the number crunching process with Tony. I was back within 36 hours to finalize the deal. Aidan was not only kind, genuine and honest but he was also upfront and transparent about the vehicle and whole process. Not only did he stand by what he said, but he actually cared about what he was doing. When I had originally met him a week earlier, he had told me he was a “man of his word” - he really is. From our first email to getting the new registration and sticker on it, Aidan did not let 1 ball drop. No matter how big or tiny of a detail it was, he paid attention to it. From start to finish, at no point did I feel pressured, skeptical or leery about anything. Aidan’s approach and follow-through is unmatched to any other experience I have had in my 30 years of buying cars and I can honestly say that I would not hesitate to buy another vehicle from McGovern again. Both he and Tony managed to restore my faith in both humanity and the car buying process. More

The whole McGovern dealership did a great job of getting me what I wanted for a car and for the pricing as well me what I wanted for a car and for the pricing as well More

Very nice and very helping, clean and healthy environment! Everyone I spoke with has polite and has wanted to help me from the start of my new vehicle search! environment! Everyone I spoke with has polite and has wanted to help me from the start of my new vehicle search! More

Rick Fernandes was a true professional and took excellent care of me and he was very interested in us as a customer and wanted to make sure everything was done to our satisfaction, which it was. care of me and he was very interested in us as a customer and wanted to make sure everything was done to our satisfaction, which it was. More

This dealership was amazing! I worked with Chad, he helped me buy my first car and I couldn’t have asked for anyone better! I highly recommend taking a trip there and having chad I worked with Chad, he helped me buy my first car and I couldn’t have asked for anyone better! I highly recommend taking a trip there and having chad help you out! More

Great Service! My 2017 convertible Camaro had a unique issue with satellite radio where it would not work all of a sudden then it would work in the Boston area. I c My 2017 convertible Camaro had a unique issue with satellite radio where it would not work all of a sudden then it would work in the Boston area. I checked out the obvious and had Sirius reinstall the service but that didn't work. I brought it to McGovern and within a day they were able to troubleshoot and identify a signal wire that shorted and took out the antenna. Rick the service manager kept us informed as it was not the usual type of issue. His Service department is second to none . Professional and FAIR ! I buy my cars based on the service that you can depend on and be appreciated as their customer. Many thanks to Rick and his Service staff. Denis Russell More

Terrible online purchase experience. Ready to buy and never got a response from the dealership after several attempts to contact them. Ready to buy and never got a response from the dealership after several attempts to contact them. More

They stood behind the truck I purchased and I was able to return it for the purchase price and use that cash to buy something else. I'm happy with the resolution. return it for the purchase price and use that cash to buy something else. I'm happy with the resolution. More