McGovern Ford at Drum Hill

Lisa was great, kept me informed, rushed the order through and worked with warranty team flawlessly. My 2nd car being serviced through McGovern. through and worked with warranty team flawlessly. My 2nd car being serviced through McGovern. More

I love this dealer. I get appointments without long waits. They keep me informed on all repairs and updates. Everyone is friendly. I get appointments without long waits. They keep me informed on all repairs and updates. Everyone is friendly. More

I took my mother‘s car in for service yesterday. Every person I interacted with was so kind and helpful! The waiting area is spacious and quiet and allowed me to get some work done while the car was Every person I interacted with was so kind and helpful! The waiting area is spacious and quiet and allowed me to get some work done while the car was being serviced. After the service was complete, everything was explained to me in great detail, verbally, in writing and with pictures as well. Highly recommend McGovern Ford. More

Appreciated the text messages on my vehicle status. Area to wait for my vehicle was very comfortable. Area to wait for my vehicle was very comfortable. More

Best experience with Darlon at McGovern Ford at Drum Hill. I always purchase my cars at McGovern because they make everything so easy. The staff is so honest and transparent. I really feel like I’m deal Hill. I always purchase my cars at McGovern because they make everything so easy. The staff is so honest and transparent. I really feel like I’m dealing with family. Darlon was not an exception. He made sure the car is exactly what I wanted and went out of his way to make the experience as easy as possible. So thankful! More

It was a great experience working Craig! He made the process very easy and stress free. He made the process very easy and stress free. More

Traded in my old F150 for a new Ranger. Robert Keenan and Carlos Borges were very helpful with the decision. Been with Drum Hill for a long time. Satisfied with the buying and delivery proc Robert Keenan and Carlos Borges were very helpful with the decision. Been with Drum Hill for a long time. Satisfied with the buying and delivery process. More

I have been being my vehicles to McGovwrn Ford in Lowell for service the past 12 years and during that time have dealt primarily with Carlos Borges. I have received excellent service and Carlos is extremel for service the past 12 years and during that time have dealt primarily with Carlos Borges. I have received excellent service and Carlos is extremely knowledgeable and a pleasure to work with. More

Craig was great to deal with and had everything ready for me. Straight forward with pricing with no run around you get at other dealers me. Straight forward with pricing with no run around you get at other dealers More

Can never understand why it takes two hours for a scheduled oil change. Granted they did a software update due to recall. But minimum maintenance two hours. scheduled oil change. Granted they did a software update due to recall. But minimum maintenance two hours. More