McGovern Ford at Drum Hill

Good customer service, car always ready when they promise, returns calls promptly and friendly staff promise, returns calls promptly and friendly staff More

I will use mcgoven ford in lowell again. I delta with Lisa the service adviser about the problem with my f150 transmission. It was going to cost $6700.00 to repair. I only had 31,000 miles a I delta with Lisa the service adviser about the problem with my f150 transmission. It was going to cost $6700.00 to repair. I only had 31,000 miles and 6 years but was out of warranty. . Lisa went above and beyond and connected ford to help cover some of the expenses. She got the bill amount done to about$2,100 dollars. I was happy with that amount and it runs great again. Thank you lisa. More

I’m a grump old man that doesn’t like car salesman. Robert change me. He is a great guy to deal with. Made the entire process a pleasure. I got myself a Bronco Badland that I love although I can’t st Robert change me. He is a great guy to deal with. Made the entire process a pleasure. I got myself a Bronco Badland that I love although I can’t stop buying extra accessories for it. Thanks to all at McGovern Drumhill Ford. I’ll see you guys at 5000 for oil change. More

Dealer was excellent very thorough and was ready and able to answer all questions and I would recommend highly as a matter of fact my sister came and bought a vehicle also to answer all questions and I would recommend highly as a matter of fact my sister came and bought a vehicle also More

I just bought a new F-150 from McGovern Ford in lowell. The process was very pleasant and easy thanks to Marc and the rest of the sales team. The process was very pleasant and easy thanks to Marc and the rest of the sales team. More

Robert Keenan, who is my dealer sales rep, did an excellent job making the trade in and purchase process work every step of the way after I learned that the truck I owned was not operable. There wer excellent job making the trade in and purchase process work every step of the way after I learned that the truck I owned was not operable. There were multiple moving parts to making the transaction work and he did a great job. Brian in service dept. at the dealership also did a great job. I am very thankful. More

i enjoyed my time at the dealership waiting for the oil change of my car change of my car More

We’ve purchased 6 vehicles from McGovern Lowell with Robert Keenan as our sales person in the past couple years. Robert goes above and beyond to make sure we get what we need and we’re in and out of th Robert Keenan as our sales person in the past couple years. Robert goes above and beyond to make sure we get what we need and we’re in and out of the dealership with ease. Our last purchase of 2 work trucks only required us to be in the dealership for a total of 30 minutes, when we’ve been at other dealers for over 30 minutes waiting for them to just find the keys and a plate for a test drive.. He and the finance team had our paperwork ready and waiting and hand delivered our registration paperwork to the Nashua, NH City Hall. Unless you like the old school back and forth car sales where you waste half a day before getting anything accomplished, go see Robert. More

I went in for an oil change and inspection sticker. The place is clean, and the service is fast. Lisa, in customer service, made sure I was well taken care of. The place is clean, and the service is fast. Lisa, in customer service, made sure I was well taken care of. More

The whole experience was really great. I’ve worked with a few different dealerships over the years, but I continue to be quite happy with both the sales and service team at McGovern. This I’ve worked with a few different dealerships over the years, but I continue to be quite happy with both the sales and service team at McGovern. This is my second vehicle purchased through McGovern. This time around, working with Robert was a breeze. Streamlined the process, not pushy at all, patient and worked to find a truck that fit my budget and needs. Just a real good guy, upfront and straightforward. Would certainly recommend. Christian K, sales manager was incredibly helpful in working with Ford and the different rebates. Dakota in finance- really cool guy, was also incredibly helpful-he broke down the different options and warranties, payment options and left financing felling really good about my decision. More