McGovern Ford at Drum Hill

We’ve purchased 6 vehicles from McGovern Lowell with Robert Keenan as our sales person in the past couple years. Robert goes above and beyond to make sure we get what we need and we’re in and out of th Robert Keenan as our sales person in the past couple years. Robert goes above and beyond to make sure we get what we need and we’re in and out of the dealership with ease. Our last purchase of 2 work trucks only required us to be in the dealership for a total of 30 minutes, when we’ve been at other dealers for over 30 minutes waiting for them to just find the keys and a plate for a test drive.. He and the finance team had our paperwork ready and waiting and hand delivered our registration paperwork to the Nashua, NH City Hall. Unless you like the old school back and forth car sales where you waste half a day before getting anything accomplished, go see Robert. More

The whole experience was really great. I’ve worked with a few different dealerships over the years, but I continue to be quite happy with both the sales and service team at McGovern. This I’ve worked with a few different dealerships over the years, but I continue to be quite happy with both the sales and service team at McGovern. This is my second vehicle purchased through McGovern. This time around, working with Robert was a breeze. Streamlined the process, not pushy at all, patient and worked to find a truck that fit my budget and needs. Just a real good guy, upfront and straightforward. Would certainly recommend. Christian K, sales manager was incredibly helpful in working with Ford and the different rebates. Dakota in finance- really cool guy, was also incredibly helpful-he broke down the different options and warranties, payment options and left financing felling really good about my decision. More

I went in for an oil change and inspection sticker. The place is clean, and the service is fast. Lisa, in customer service, made sure I was well taken care of. The place is clean, and the service is fast. Lisa, in customer service, made sure I was well taken care of. More

It was one of the best dealer experiences I’ve had. They got right to the point like I asked and far exceeded any other local dealers. They got right to the point like I asked and far exceeded any other local dealers. More

As always very efficient, polite,and answered all my questions. The service is why I buy my cars here. questions. The service is why I buy my cars here. More

Always servicing my Explorer there and I couldn't be happier, nice people and excellent technicians This time the technician came to my house to do a regular maintenance, very convenient and easy. Agai happier, nice people and excellent technicians This time the technician came to my house to do a regular maintenance, very convenient and easy. Again, excellent More

Love the service and Brian was very helpful with the whole process . Will definitely recommend whole process . Will definitely recommend More

I can’t say enough about the wonderful service at McGovern Ford. Carlos is so helpful, so kind and so knowledgeable, he’s always willing to go the extra mile to make sure everything is taken care of McGovern Ford. Carlos is so helpful, so kind and so knowledgeable, he’s always willing to go the extra mile to make sure everything is taken care of in a timely, top notch way. No one can match his exemplary customer service. More

The service performed by the dealership was a state inspection and oil change. The wait time was less than I expected and the service was perfect. Sorry this review is old, but my phone has been runnin inspection and oil change. The wait time was less than I expected and the service was perfect. Sorry this review is old, but my phone has been running strangely. More

Just brought my car in today 7/3/25 at McGovern Ford in Lowell, MA for regular maintenance and an auto inspection sticker. Brian was very pleasant and very helpful. The work was done while I waited. Thi Lowell, MA for regular maintenance and an auto inspection sticker. Brian was very pleasant and very helpful. The work was done while I waited. This service department is the best! My car is a 2017 Ford Focus and this is the only service department I have ever been to for my car. Eva Toscano More