McGovern Ford of Framingham

Before we contacted Framingham Ford, we did our homework and knew what car we wanted, the invoice price, and the mark-up. then we e-mailed a number of area dealers with details about the exact model and col and knew what car we wanted, the invoice price, and the mark-up. then we e-mailed a number of area dealers with details about the exact model and color we were looking for, along with a request to contact us first by e-mail. Some dealerships called, some merely invited us to visit, some offered models, features, or colors we hadn't requested. Brian McNulty contacted us quickly by e-mail and offered the model and features we wanted at a fair rpice right away. he even included an image of the window sticker. he responded to our questions quickly, clearly, and politely, broke down the out-the-door price, clearly explained the process and followed through when we got to the dealership to pick up the vehicle. More

Super nice and helpful all around, saleman to finance officer to manager. Gave me a great price on my trade-in. Were very helpful dealing with the fact that I was trading in a car registered in Maryland officer to manager. Gave me a great price on my trade-in. Were very helpful dealing with the fact that I was trading in a car registered in Maryland. Also, when I got the car home and found a small nick, my salesman ordered a small can of touch-up paint because the car was so new, the paint was not available at auto stores. More

I just bought my 4th vehicle from Framingham Ford. I couldn't be happier with the quality of customer service provided by Brian McNulty. He is knowledgeable, friendly, and easy to work with. I recommen couldn't be happier with the quality of customer service provided by Brian McNulty. He is knowledgeable, friendly, and easy to work with. I recommend Framingham Ford to anyone looking to buy new or used and Brian specifically for unmatched customer service. More

I Brougt my truck in for a 10,000 Mile service and a Sync update. Mike was very polite and knowledgeable about the sync system. My service was completed while I waited and they even washed my truck. I would update. Mike was very polite and knowledgeable about the sync system. My service was completed while I waited and they even washed my truck. I would definitely recommend Framingham Ford for service. More

Dealer service department has gone above and beyond every time I has had occasion to use them. They are on time priced right hand very pleasant to deal with. That is the reason I have gone back multiple time time I has had occasion to use them. They are on time priced right hand very pleasant to deal with. That is the reason I have gone back multiple times. More

Between members of my family and me, we have bought over 20 vehicles from Framingham Ford over the last 15 years. They have never failed to put me number one as a customer. I am within walking distance of 20 vehicles from Framingham Ford over the last 15 years. They have never failed to put me number one as a customer. I am within walking distance of another dealership but drive the half hour to Framingham Ford because they have earned my trust and have given me far better service. I originally gave the local dealer the opportunity to sell me a car, matching the price given to me by Framingham Ford. I was told that "no one was going to sell (me) a car at that price," at which point, I went directly back to Framingham Ford and bought it for the price they quoted. I have never looked back. More

Just purchased my 2nd car in two years my wife and I recommend both Brian and Framingham ford my brother and sister in law also purchased a new escape and were very pleased Good place to do business and recommend both Brian and Framingham ford my brother and sister in law also purchased a new escape and were very pleased Good place to do business and Brian Mcnulty was a pleasure to deal with More

Carefully zip-locked my bag of coins in the center console before dropping it off for service, wide open when I picked it up. I'll have a hard time recommending this dealership to others, but then ag console before dropping it off for service, wide open when I picked it up. I'll have a hard time recommending this dealership to others, but then again one bad apple may not say much about management. More

We went in to look at two different Ford options. We had done a lot of previous research on the car we needed so new exactly what we wanted to test drive. Brian listened to what we wanted and didn't try to done a lot of previous research on the car we needed so new exactly what we wanted to test drive. Brian listened to what we wanted and didn't try to get us to check out more cars than we were interested in. He took the time to allow us to really get a feel for the two models we were looking at so we could make the best choice for us. After really listening to what we needed both in a car and in our budget, he directed us to a slightly used, lower priced car that fit our budget better than the 2011/12 model. He was knowledgeable about both the models and if he didn't have the answer he made the effort to get the answer for us. We felt good about the price of the car and the trade value they gave us on our trade-in. Thanks Brian! We haven't used the service department and not sure if we will given all the negative reviews...plus we have a long-time mechanic we will likely continue to work with when the car needs servicing. Chris and Cynthia More

Great experience...nice friendly helpful salesperson who was genuinely interested in my needs as a customer. He spent the time to get to know my needs and to thoroughly explain the features of the truck. A was genuinely interested in my needs as a customer. He spent the time to get to know my needs and to thoroughly explain the features of the truck. Although they didn't do a very good job regarding internet pricing (as compared to other dealerships...pertaining to simply quoting an internet price), when it came to negotiating the final price in the showroom, he worked hard to ensure that in the end I was comfortable. More