
McGovern Volvo Cars of Albany
Albany, NY
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Excellent customer service and experience. This is my second time working with Selena and she is the consummate professional. She’s deeply knowledgeable, an excellent communicator, and a pleas This is my second time working with Selena and she is the consummate professional. She’s deeply knowledgeable, an excellent communicator, and a pleasure to work with. More
After visiting many different dealerships (Chevy, Ford, Jeep, Honda, Mazda, etc.), our last stop of the day was McGovern Volvo in Colonie. Right of the bat, we loved the look of their cars. The showroom w Jeep, Honda, Mazda, etc.), our last stop of the day was McGovern Volvo in Colonie. Right of the bat, we loved the look of their cars. The showroom was set up beautifully and everyone we spoke to was polite, helpful and friendly. We ended up working with salesman Giorgio Atzeni. After being turned off by so many salesmen and how obnoxious and transparent all their sales tactics were that day, Giorgio was a pleasure. He was very easy to talk to, down to earth, knew his stuff and he did not pressure us into anything. I have also since called back several times with questions and Giorgio has gotten back to me very quickly, which I appreciate. I also want to mention, we enjoyed working with Carlos Medina on the financing for the car. He was also great. Very humble and relatable. I ended up purchasing the Volvo XC 40 and absolutely love it! Thanks for a great experience and keep up the good work! More
Grant from Volvo was great to work with! He knew exactly what I was looking for in a car and found one that checked all the boxes. The purchase process was so seamless once I decided on the He knew exactly what I was looking for in a car and found one that checked all the boxes. The purchase process was so seamless once I decided on the car he had it ready for out the door in less then 3 hours! More
Alissa Veltman in the service department is the best! She is customer focused, and goes out of her way to provide the very best service experience possible!! She is customer focused, and goes out of her way to provide the very best service experience possible!! More
This was my first visit to the service department…everyone was very pleasant and very accommodating. Waiting for my car in their waiting area was comfortable and I liked getting the update department…everyone was very pleasant and very accommodating. Waiting for my car in their waiting area was comfortable and I liked getting the update texts concerning the progress of the work being done on my car. More
Excellent staff that was very helpful to make a vehicle decision without pressure & can trust their word. My shopping experience with many Dealers was they want you to do all the leg work, on the internet, decision without pressure & can trust their word. My shopping experience with many Dealers was they want you to do all the leg work, on the internet, etc. & then just there to help write up a sale. Giorgio even made what can be a stressful time, fun & was pleased I did business with McGovern. More