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McGrath Acura of Morton Grove
Morton Grove, IL
602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 602 reviews
August 02, 2025
I have been a loyal customer of McGrath Acura's service department in Morton Grove for over 20 years, largely due to the exceptional service provided by Paul Tran. Paul has consistently offered outstanding department in Morton Grove for over 20 years, largely due to the exceptional service provided by Paul Tran. Paul has consistently offered outstanding support, professionalism, and timely updates on my vehicle for more than 12 years. Recently, I experienced two particularly notable encounters demonstrating Paul's exceptional service. The first occurred after hitting a high curb, resulting in two blown-out tires. Stranded on the side of the road after hours and unsure of what to do, I texted Paul. To my relief, he promptly responded with clear instructions for towing my car to the dealership and assured me a loaner vehicle would be ready first thing the next morning, allowing me to get to work without further disruption. The second instance happened during this week's intense heat wave when my air conditioning failed. Paul immediately invited me to bring the car in, promptly arranged a loaner vehicle, and efficiently managed the necessary communications and repairs through my extended warranty provider. Throughout this process, Paul kept me regularly informed and ensured everything proceeded smoothly. I wholeheartedly recommend McGrath Acura of Morton Grove's service department, primarily due to the unparalleled professionalism, extensive knowledge, and exceptional customer care provided by Paul Tran. More
by debra.gurvitz
Employees Worked With
Paul Tran, Service Representative
July 17, 2025
Mostly spoke with Michael, but everyone I spoke with was very friendly and made me feel comfortable during the process of buying my car. very friendly and made me feel comfortable during the process of buying my car. More
by Vincent22000
July 17, 2025
Very helpful, followed up with us, and did a great job. Will refer them to anybody buying used cars Will refer them to anybody buying used cars More
by Broham89
July 14, 2025
We flew from Tennessee to Chicago to purchase an automobile that had been traded into the dealership. Beforehand, they were extremely helpful making sure we had all of the information about the car. automobile that had been traded into the dealership. Beforehand, they were extremely helpful making sure we had all of the information about the car. Everyone was so nice. We flew into O'Hare international Airport and they picked us up and brought us to the dealership. Great experience. I highly recommend McGrath Acura of Morton Grove, Illinois. More
by Lindy_Smiles
Employees Worked With
Other Employees :
Jasmin Banks
June 29, 2025
We purchased used BMW 3 series with sales consultant Icho Isaac from McGrath Acura of Morton Grove, IL Icho was very friendly, professional, attentive, and knowledgeable. He told us many interest Isaac from McGrath Acura of Morton Grove, IL Icho was very friendly, professional, attentive, and knowledgeable. He told us many interesting things about BMW we didn't know about. Price negotiations were straightforward, transparent and not pushy. We received very fair price. We had wonderful experience and would strongly recommend Icho Isaac and McGrath Acura as a person and place to buy a car. More
by mrubinshteyn23
Employees Worked With
June 21, 2025
Very attentive and able to answer all questions effectively. Made us feel welcome from the moment we walked in. Fair on price negotiations. effectively. Made us feel welcome from the moment we walked in. Fair on price negotiations. More
by tkenny00
April 05, 2025
I purchased a used car. So pleased with the courtesy, thoroughness, accommodation, and aim for customer satisfaction. No pressure. Nithin and Sergio were professional and gr So pleased with the courtesy, thoroughness, accommodation, and aim for customer satisfaction. No pressure. Nithin and Sergio were professional and great to work with. I'm a happy customer! More
by madeleine
Employees Worked With
Ramina..5 stars, Nithin Thomas, sergio arias
April 03, 2025
great people and great service here ! nithin was a pleasure to work with. see you soon nithin was a pleasure to work with. see you soon More
by kylatuscano06
March 31, 2025
Have been leasing vehicles with them for years; however, when I leased my new 2025 RDX they told me they “couldn’t find the key” and promised it Monday. Now Monday- I call them back multiple times and no re when I leased my new 2025 RDX they told me they “couldn’t find the key” and promised it Monday. Now Monday- I call them back multiple times and no response from either the salesman or the sales manager Rony. Producing a second key for any new vehicle is bare minimum which this dealership has failed to do for me. On top of that ghosting my calls when I inquire about the vehicle I’ve just leased. More
by Bong Realiza
Employees Worked With
