McGrath BMW Of Elmhurst

This place is the worst dealership I have ever dealt with in my life they are ignorant and sneaky the place starts out Legit but it goes south ⬇️ real quick. It's a horrible experience just going there. Do y in my life they are ignorant and sneaky the place starts out Legit but it goes south ⬇️ real quick. It's a horrible experience just going there. Do yourself a favor go elsewhere if you're looking for a New or used car absolutely the worst place to buy a vehicle I would never Walk in to that place again.Do yourself a favor don't go there there a Horrible dealership. You will get the runaround and it's a waste of time. You've been Warned! More

Casey was incredibly helpful answering all of the questions I had about my vehicle. Diven made the purchase process very easy by working directly with my bank. 10/10 experience, would gladly come bac questions I had about my vehicle. Diven made the purchase process very easy by working directly with my bank. 10/10 experience, would gladly come back here for another purchase. More

I’ve bought many cars over the years but the purchase of BMW X5 with the professional knowledge and guidance of Casey Bollman made the experience a delight! Thanks Casey….and to all the others in support! BMW X5 with the professional knowledge and guidance of Casey Bollman made the experience a delight! Thanks Casey….and to all the others in support! More

Casey did great for us. She worked hard to find the car my wife loves and get us a very good deal! Casey also negotiated with her management to get us a extremely fair pri She worked hard to find the car my wife loves and get us a very good deal! Casey also negotiated with her management to get us a extremely fair price on our trade in. More

my salesman Anthony was very knowledgable of all models of all bmw models, and made my purchase of a 2019 x5 a pleasurable experience. Jason in parts was able to help me find and purchase a cd player from of all bmw models, and made my purchase of a 2019 x5 a pleasurable experience. Jason in parts was able to help me find and purchase a cd player from bmw for my BMW X5, I am very glad I chose McGrath bmw of elmhurst for my purchase More

The salesman (Michael M. ) was helpful but after that it was a disaster. They charge for add-ons and already put them on vehicles, whether you want them or not... Lojack and s ) was helpful but after that it was a disaster. They charge for add-ons and already put them on vehicles, whether you want them or not... Lojack and some kind of windshield protection... and wouldnt remove the Lojack, so you have to spend $1000 on something you dont want. They talk you into additional warranty coverage and say you can take it off any time and lower your monthly payment but when you call to do that say that it wont decrease the payment but would just lower the total balance.... and then argue with you about how bad of an idea it is to remove the warranty. In the mean time, the 3rd party that they use to file all of the registrations with the courthouse/county will take a full 90 days to do their job correctly. I still can get plates for my vehicle because they have messed up the paperwork so many times. Would absolutely not recommend this dealership. More

Super shady dealership! From the sales to the incompetent service department!! This dealer wants nothing more than to just take money from you by denying warranty work! With From the sales to the incompetent service department!! This dealer wants nothing more than to just take money from you by denying warranty work! With sketchy tactics and fraudulent ways!! Absolute Trash dealership!! Take your business elsewhere! Don’t keep them in business! They have dropped the ball on my car for the last year. Now that the year long issue has become a major issue. They won’t cover it! The worst and most incompetent dealership in the business…. Boycott at all cost! Or just walk in there and toss your wallet or purse on the counter. They are crooked as it gets More

BMW of Elmhurst changed my oil last year. During this time, they installed the screw crooked, and over tightened this, stripping the screw. Chris Herrera, the service advisor, admitted faul During this time, they installed the screw crooked, and over tightened this, stripping the screw. Chris Herrera, the service advisor, admitted fault on BMW of Elmhurst and said they were just waiting on approval to comp the repair. Now he is saying that "upper management" is saying no, because they cannot confirm they were the last people to work on it. With all the technology in these cars, I feel that you can tell. You and your company should do the right thing and fix your mistake. More

Always a great experience whether you’re looking for a new BMW or getting your BMW serviced or you just wanna visit one of the nicest showrooms and waiting areas I’ve been in have a coffee and look at som new BMW or getting your BMW serviced or you just wanna visit one of the nicest showrooms and waiting areas I’ve been in have a coffee and look at some nice cars More

Excellent customer service experience and professional interaction from my Elmhurst BMW Team with my recent BMW purchase. As a return BMW customer, I must say that my experience at Elmhurst BWM was great. interaction from my Elmhurst BMW Team with my recent BMW purchase. As a return BMW customer, I must say that my experience at Elmhurst BWM was great. My salesperson, Joe Svoboda, went above and beyond to make my car purchase a positive experience. He was professional & friendly, taking the time with me to make my best car purchase. I highly recommend Joe Svoboda! More