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McGrath City Mazda
Chicago, IL
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 674 reviews
November 26, 2024
We had a great experience getting a new Mazda at this dealership. Initially, after we were contacted by the dealership, we were told the price over sms which was lower than the listed price on their w dealership. Initially, after we were contacted by the dealership, we were told the price over sms which was lower than the listed price on their website as they had a promotion at the time. When we got there, there was no hustle at all, they honored the price they gave us without any issue, no waiting, no crazy tactics, no arguing whatsoever, and we bought our car within 2 hours, including the test drive and doing all the financial work. Everyone at the dealership was very attentive and did their job quickly, was nice with us.and tried to help us in every way. And of course we love our Mazda now. More
by sonia
Employees Worked With
Emmanuel, Andrian, and a few others
November 13, 2024
Neat and clean facility. Excellent customer service. Delivered as promised. Convenient location and comparatively good price for the purchase of new vehicles. Excellent customer service. Delivered as promised. Convenient location and comparatively good price for the purchase of new vehicles. More
by saeed.patel
Employees Worked With
Joe Borrelli
October 31, 2024
Alex Bigelow is the best! I purchased a Mazda 3 Sedan Carbon Edition. Alex made my experience buying a car stress free. His professionalism, easy-going attitude and patience I purchased a Mazda 3 Sedan Carbon Edition. Alex made my experience buying a car stress free. His professionalism, easy-going attitude and patience made him a pleasure to work with. He is extremely knowledgeable about all the features of the car and answered all my questions, big and small. I would gladly work with him again and recommend Alex to anyone looking to buy a Mazda. More
by purplgarden
Employees Worked With
Alex Bigelow
October 21, 2024
It's always pleasure to deal with friendly and competent people as the team of the McGrath City Mazda. We recently purchased a Mazda CX-5, and we are really grateful for the professional service we receive people as the team of the McGrath City Mazda. We recently purchased a Mazda CX-5, and we are really grateful for the professional service we received from Erick. All process of buying was going on smoothly and stressless. Since for us this purchase made a huge difference, feeling valued and truly caring for the customers were pleasure at that moment. So, I am beyond satisfied with my awesome purchase and highly recommend McGrath City Mazda! More
by Anna M
Employees Worked With
Erick Castro
October 03, 2024
My advisor Steve was knowledgeable patient and pleasant. He answered all of my questions well and provided top notch service. The salesmen on the floor were also friendly and took a little time to chat wi He answered all of my questions well and provided top notch service. The salesmen on the floor were also friendly and took a little time to chat with me about different models. I was treated well at McGrath City Mazda and will definitely return for service. More
by IndieGoGo
Employees Worked With
Steve
September 05, 2024
Alex was a top notch salesman, showing me the infotainment center was a trip but he handled my anxiety well. I’m sure he’ll regret giving me his cell # infotainment center was a trip but he handled my anxiety well. I’m sure he’ll regret giving me his cell # More
by cwilsonrn
Employees Worked With
Alex -sales, Mark Szetlak, Alexander Duarte
August 13, 2024
Alejandro was extremely helpful and knowledgeable during the purchase of my car. He helped me get a fair price and was flexible in the pricing of additional ad on items. I definitely recommend working wit the purchase of my car. He helped me get a fair price and was flexible in the pricing of additional ad on items. I definitely recommend working with Alejandro. I explained what I was looking for and a few minutes later, the car I wanted was in front of me. It took me two minutes to say yes and Alejandro speed up the paperwork process. The only bad experience was going through the financing paperwork, as I took a long, long time for m to get to the finance desk. More
by Mfuentes
Employees Worked With
Alex Nunez
July 25, 2024
From Estiv in Service to Adrian and Delia in Sales, this place is my go-to for my car! I took my CX-5 in for service and walked out 3 hrs later with a BRAND NEW CX-50! The team made my process so smooth. place is my go-to for my car! I took my CX-5 in for service and walked out 3 hrs later with a BRAND NEW CX-50! The team made my process so smooth. I was happy during a typical stressful moment. Thanks so much to Chris as well with my financing. I can’t wait for the new building soon. Thanks so much McGrath City Mazda :)) More
by browno62
Employees Worked With
Estiv from Service & Chris from Sales, Adrian Chaidez, Delia Peralta
June 27, 2024
From start to finish, the experience was a pleasure. In particular, our sales rep, Adrian, was great -- friendly and personable but very chill. He knew the cars inside and out, top to bottom (which you' In particular, our sales rep, Adrian, was great -- friendly and personable but very chill. He knew the cars inside and out, top to bottom (which you'd think is a given for the job, but a sales rep at a competing Mazda dealership incorrectly told us that the model in which we were interested didn't have a feature that was important to my wife). More
by gary
Employees Worked With
Adrian Chaidez
