
McGrath City Mazda
Chicago, IL
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Purchase a vehicle new less than a week ago CX-30, and already having issues with battery of the car and the key fob, not being recognized plus other error codes. Had to get the car towed In for service, already having issues with battery of the car and the key fob, not being recognized plus other error codes. Had to get the car towed In for service, since car wouldn’t start, even after being jumped. Unfortunately, they did not offer a loaner vehicle until I called Sales department to complain since car wouldn’t be looked at today. You would think something like this the dealership would provide better customer service More
Alex B was a great sales person and my whole buying experience was top notch. Alex was eager to sell me a car, without being pushy or aggressive. If you are in the market for a new or used Mazda, McGra experience was top notch. Alex was eager to sell me a car, without being pushy or aggressive. If you are in the market for a new or used Mazda, McGrath is the place and Alex is the man! More
This is my 4th time buying a car, and I am glad McGrath is so close to my neighborhood. Now I will never go to another dealership , except McGrath. is so close to my neighborhood. Now I will never go to another dealership , except McGrath. More
I highly recommend this dealership! Especially Delia and Maggie who has a big knowledge about the market and provide a great customer service. Thank you for your help with my purchase! Especially Delia and Maggie who has a big knowledge about the market and provide a great customer service. Thank you for your help with my purchase! More
The service department did a great job of inspecting and making repairs to my car, and providing practical recommendations for the future. No sales pressure. making repairs to my car, and providing practical recommendations for the future. No sales pressure. More
Extensive inventory of cars, very friendly staff and helpful. Alex at the dealership was very helpful and understanding, helped me get the perfect car and spent time in making me understand everything. helpful. Alex at the dealership was very helpful and understanding, helped me get the perfect car and spent time in making me understand everything. Great dealership. More
We had a great experience buying our car at McGrath City Mazda. Adrian Chaidez was very attentive, informed, and answered all of our questions--seeking out answers when he didn't already know. Once we order Mazda. Adrian Chaidez was very attentive, informed, and answered all of our questions--seeking out answers when he didn't already know. Once we ordered the car, Adrian checked in with us at regular intervals updating us on the arrival and what to expect. McGrath also worked with us on financing, coming in under the rate we had received from our credit union. Several other dealerships in the metro area were less than impressive, and at more than one the salesperson spoke only to my husband completely ignoring me. At McGrath I (thankfully) had the complete opposite experience. I credit Adrian, but hopefully this is an attitude that reflects McGrath's values. More
Alex Bigelow of McGrath City Mazda Just had to drop a note about the awesome experience we had with Alex Bigelow. This guy is the real deal when it comes to product knowledge and enthusiasm! Alex made note about the awesome experience we had with Alex Bigelow. This guy is the real deal when it comes to product knowledge and enthusiasm! Alex made the whole "picking the right thing" gig a breeze. His know-how about your products is seriously next level. We bombarded him with questions, and he was like a walking product encyclopedia. The dude was genuinely stoked about helping us find the perfect match. But here's the kicker – Alex wasn't just about making a sale. Nah, he went all superhero and jumped into negotiations with the finance team. Long story short, he hooked us up with a killer deal. We left feeling like we just pulled off a heist, but, you know, the legal and happy kind. If you're in the market for Mazda goodies, hit up Alex. Trust me, you won't regret it. Dude's got that perfect combo of pro skills and a cool vibe that makes shopping feel like a hangout. Big high-fives to Alex and the whole crew. Cheers! More