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McGrath City Mazda - Service Center

Chicago, IL

4.7
303 Reviews

303 Reviews of McGrath City Mazda - Service Center

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February 02, 2025

Emir provided me with top notch service! He was very welcoming and kind (traits that are hard to find these days). He kept me informed of every step from start to finish. Thank you, Emir! More

by r_relle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir Custovic
November 13, 2024

Neat and clean facility. Excellent customer service. Delivered as promised. Convenient location and comparatively good price for the purchase of new vehicles. More

by saeed.patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli
October 03, 2024

My advisor Steve was knowledgeable patient and pleasant. He answered all of my questions well and provided top notch service. The salesmen on the floor were also friendly and took a little time to chat wi More

by IndieGoGo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
July 25, 2024

From Estiv in Service to Adrian and Delia in Sales, this place is my go-to for my car! I took my CX-5 in for service and walked out 3 hrs later with a BRAND NEW CX-50! The team made my process so smooth. More

by browno62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv from Service & Chris from Sales, Adrian Chaidez, Delia Peralta
Aug 01, 2024 -

McGrath City Mazda responded

Hello, we're delighted to hear about your wonderful five star experience with our team and services! Especially when working directly with our fantastic team members! We value your support greatly! The McGrath City Mazda family looks forward to your next visit with us soon!

March 12, 2024

I recently had a couple of issues going on with my Mazda MX-5. It was taken to the McGrath City Mazda service department for diagnostic and the repairs needed. It was there where the technician Estiv (Steve More

by MoeCabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv "Steve" Bonete
Mar 20, 2024 -

McGrath City Mazda responded

Hello, we love to hear stories of this nature! We're glad to hear about your wonderful five star experience with our team and services! Especially when working directly with some of our fantastic team members! We appreciate you being able to take the time to share your feedback and kind words! The McGrath City Mazda family looks forward to your next visit with us soon!

December 31, 2023

The service department did a great job of inspecting and making repairs to my car, and providing practical recommendations for the future. No sales pressure. More

by Mazda6Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Jan 16, 2024 -

McGrath City Mazda responded

Hello, we're glad to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share your kind words and feedback as well! The McGrath City Mazda family looks forward to your next visit with us soon!

August 16, 2023

I really enjoyed my experience and would gladly bring my mazda again to this dealership. The personal was very nice! More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Aug 16, 2023 -

McGrath City Mazda responded

Diana, our team is thrilled to hear about your excellent five star experience with us during your last visit! We appreciate you taking the time to share with us, as well as your support! The McGrath City Mazda family looks forward to your next visit with us soon!

August 14, 2023

I had 2 nails in my tire and was able to make a quick appointment with my favorite service advisor, Jordan! Thank you! More

by Penelope Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Parrilla
Aug 15, 2023 -

McGrath City Mazda responded

Penelope, our team is overly glad to hear about your five star experience with us during your last visit with us! We appreciate you being able to take the time to share with us as well! The McGrath City Mazda family looks forward to your next visit with us soon!

August 10, 2023

Love these guys, had a great buying experience, good service experience, and I still love my Mazda! More

by tylernelezen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio silva
Aug 10, 2023 -

McGrath City Mazda responded

Tyler, we're thrilled to hear about your wonderful experience during your last visit with us! Your kind words are highly appreciated, as well as your feedback! The McGrath City Mazda family looks forward to serving you for years to come!

August 08, 2023

Great service! Great work! Always ontime or they provide a loaner or shuttle service! Always go to them! More

by Melanie.c.webber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Aug 10, 2023 -

McGrath City Mazda responded

Melanie, we're glad to hear about your five star experience with our team and services! We appreciate you taking the time to share as well! The McGrath City Mazda family looks forward to serving you for years to come!

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