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McGrath City Mazda - Service Center

Chicago, IL

4.7
303 Reviews
Call Service Center (773) 546-9756

303 Reviews of McGrath City Mazda - Service Center

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August 04, 2023

On point with customer service Estiv with service is very patient With me and very helpful for All my needs for my Mazda More

by J.FIGUEROA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv Bonete *****
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Aug 08, 2023 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your awesome experience with our team and services regarding your last visit with us! Especially when working directly with some of our incredible team members! The McGrath City Mazda family looks forward to serving you for years to come!

August 04, 2023

The place is understaffed, small, the bathroom was broken. They take longer for the repairs than they claim More

by kevinjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Aug 08, 2023 -

McGrath City Mazda responded

Kevin, our team deeply apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

August 03, 2023

Went in for a routine oil change & turned out my brake squeal was caused by worn pads & rotors. Jordan eased the pain by finding out my pads were under warranty, which is why I'm glad I had this dealer wo More

by Brian Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Joe Borrelli
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Aug 04, 2023 -

McGrath City Mazda responded

Brain, we're thrilled to hear about your wonderful visit with Joran, as well as the rest of our awesome team members! We're glad we could assist you in every way possible with you Mazda needs! We appreciate you business and support! The McGrath City Mazda family looks forward to your next visit with us soon!

August 03, 2023

Went in for a routine oil change & turned out my brake squeal was caused by worn pads & rotors. Jordan eased the pain by finding out my pads were under warranty, which is why I'm glad I had this dealer wo More

by Brian Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Joe Borrelli
Report | Print
Aug 04, 2023 -

McGrath City Mazda responded

Brain, our team dearly thanks you for taking the time to share your excellent five star experience with our team and services! Especially when working directly with certain team members! We appreciate you taking the time to share with us as well! The McGrath City Mazda family looks forward to your next visit with us soon!

August 02, 2023

This Mazda dealership provided me with great service, great explanation, great updates and excellent repair suggestions. More

by Marin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zivulovic
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Aug 02, 2023 -

McGrath City Mazda responded

Marin, our team is overly ecstatic to hear about your wonderful experience with our team and services! Especially when working directly with some of our incredible team members! McGrath City Mazda looks forward to your next visit with us soon!

August 02, 2023

Cost on maintenance is high but they are patient and explain things well and in depth as to the problem with the car. More

by lauramoreci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli, Marko Dragojevic, Alexander Duarte
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Aug 02, 2023 -

McGrath City Mazda responded

Laura, we appreciate you taking the time to share your feedback with our team! Our team deeply apologizes for any inconvenience that didn't display our normal McGrath five star standard during your whole visit! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

August 02, 2023

Goooooooood jon 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1722 More

by tjshoemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Aug 03, 2023 -

McGrath City Mazda responded

Hello, our team appreciates you sharing your five star review with our team! The McGrath City Mazda family looks forward to your next visit with us soon!

July 31, 2023

Took my car in for service amd the were quick,Kind and very helpful, overall great service More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli
Report | Print
Aug 01, 2023 -

McGrath City Mazda responded

Julian, our team is over the moon to have received your awesome experience with our team and services! Your kind words mean the world to our team and services! We appreciate your support dearly! The McGrath City Mazda family looks forward to serving you for years to come!

July 30, 2023

Employees are helpful and they do a good job explaining different things. All in all, it’s a good place. More

by Gmvbr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Report | Print
Aug 01, 2023 -

McGrath City Mazda responded

Hello, our team is delighted to have received your five star rating, during your last experience with our team and services! We're extremely glad to hear about your awesome visit! The McGrath City Mazda family looks forward to serving you for years to come!

July 27, 2023

Friendly, did the job, I like the videos they provide. Overall it was a good experience More

by brad.giannini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv
Report | Print
Aug 01, 2023 -

McGrath City Mazda responded

Brad, we're extremely grateful for your kind words regarding your last experience with our team and services! We appreciate you taking the time to share! The McGrath City Mazda family looks forward to serving you for years to come!

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