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McGrath City Mazda - Service Center

Chicago, IL

4.7
303 Reviews

303 Reviews of McGrath City Mazda - Service Center

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February 05, 2021

My experience with Mazda was great. The workers were friendly, had Good customer service, straight forward, got the job done in a timely matter and helpful with things that were going on with my vehicle More

by Tiara_stewart25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Moran
August 29, 2020

The Mazda warehouse delivered the wrong part but the McGrath service department guys scrambled to make things right and cut down my costs. Jay and the other guys in the service department are great peop More

by Steve Eckardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
July 13, 2020

Great people great service. I took my car in for recall but they also found another problem and they fixed the problem, really appreciated it. Thank you guys More

by San
Recommend Dealer
Yes
Employees Worked With
Brian O'Hare, Derek Rozkusha, Marlana Pinska, Justine Ritchie, Manny Castillo, Adrian Chaidez, GABE CINCEROS
July 09, 2020

Excellent service. They were able to see me within 24 hours, and took care of all of my needs. Will definitely go there again for all my service needs. More

by Jralston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa - service manager
July 01, 2020

This is the first time I was at the this dealer. The previous owners left a sour taste in my mouth on last visit. This visit was a stark contrast to my experience previously. I cannot think of any other More

by rblood01
Recommend Dealer
Yes
Employees Worked With
Justine Ritchie
June 29, 2020

Good experience, however other customers were not wearing masks while in waiting room. I would recommend requiring the use of masks while sitting in there. More

by Jkl
Recommend Dealer
Yes
Employees Worked With
Justine Ritchie
June 21, 2020

Service persons were friendly and professional, as well as timely handling my service. The waiting area is very clean and quiet. Would come back and recommend to friends. More

by Wilson.camnic
Recommend Dealer
Yes
Employees Worked With
Justine Ritchie
December 11, 2019

Fast oil change and tire repair + excellent free carwash Very pleased with my first service visit to Autobarn and Brian O'Hare. Fast oil change and tire repair + excellent free carwash. Will return there f More

by PHIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Hare
December 04, 2019

My favorite service location! We bought the car here and had a couple of services at this location. It's my best experience so far and I highly recommend this place and staff! More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Hare, Justine Ritchie
November 22, 2019

Recall fix Had a pleasant experience with Joe handling my recall fix. Unfortunately, it took a few days for the repair due to not enough spare parts on hand the More

by JOSHREMALEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
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