303 Reviews of McGrath City Mazda - Service Center
Excellent service The service team was very professional and provided a good explanation on what my car needed. Thanks to Barry the service manager for his advice and t The service team was very professional and provided a good explanation on what my car needed. Thanks to Barry the service manager for his advice and the thoroughness on the diagnostic. More
Always Great Service I always receive great service from this location. I bout my Mazda CX3 here and i always bring it back here to get serviced. From Justine, to the po I always receive great service from this location. I bout my Mazda CX3 here and i always bring it back here to get serviced. From Justine, to the porters, to everyone I come across in the service department, they are always polite, professional, kinda and just good people. I will continue to be a customer and when I get my next car (which will be soon), they are the reason I'm staying a Mazda customer. More
Repair Every visit has been amazing, because of your professional and friendly employees. Regardless of how busy they are, they have always been patient Every visit has been amazing, because of your professional and friendly employees. Regardless of how busy they are, they have always been patient to assist and willing to check other items that might be of concern. Appreciate them overall More
1st Service for my CX5 All was easy. When arranging my appointment they reminded me of a recall for my vehicle and offered to complete the necessary repair while getting oil All was easy. When arranging my appointment they reminded me of a recall for my vehicle and offered to complete the necessary repair while getting oil change. Made it very convenient! Recommendation: tidy up the waiting room! Garbage. An was overflowing & empty boxes were on floor underneath. More
Nice group All the people in the service area were extremely pleasant and helpful, keeping me updated. I was completely satisfied with the service I received and All the people in the service area were extremely pleasant and helpful, keeping me updated. I was completely satisfied with the service I received and will definitely return More
Polite staff and excellent service!!! I went for oil change and tire rotation and it was done on a timely manner. Staff friendly and high quality service! The waiting place very comfy and I went for oil change and tire rotation and it was done on a timely manner. Staff friendly and high quality service! The waiting place very comfy and snacks available! More
On Time, Makes for a Happy Customer ! Made An Appointment for My First Oil Change. Received 2 Recall Notices. Both Issues Were Handled As Promised. Come In, Have A Seat, Make Your Self C Made An Appointment for My First Oil Change. Received 2 Recall Notices. Both Issues Were Handled As Promised. Come In, Have A Seat, Make Your Self Comfortable, Beverages, Snacks of All Kinds, TV, Internet and Reading Material. They Even Have Dog Bones and Snacks for Your Pet. The seating Was Made of the Same Material As the Interior of Most of Our Cars - Nice. In and Out In About 1.5 Hours As Estimated. That Is A Great Thing When Things Are On Time, Makes for a Happy Customer ! Love My Ride. More
Tire replacement I went to have one flat tire replaced and it took 2 hours. At first I was told the tire could be patched, only to be told later that it couldn’t be pa I went to have one flat tire replaced and it took 2 hours. At first I was told the tire could be patched, only to be told later that it couldn’t be patched and needed to be replaced. The price then changed from $30 to $307. I would suggest making sure you are giving the customers the correct pricing the first time. Also having someone wait 2 hours to replace one tire is completely ridiculous. Firestone changes a tire in 15-20 min. I will never go back. More
It was ok It was very expensive and I was supposed to get a free oil change but they forgot and it was $80 other than that it was fine It was very expensive and I was supposed to get a free oil change but they forgot and it was $80 other than that it was fine More
Recall My car was subject to a couple of recall notices. The mechanics were quick and friendly. The waiting room is clean with complimentary coffee etc. All My car was subject to a couple of recall notices. The mechanics were quick and friendly. The waiting room is clean with complimentary coffee etc. All in all a great experience. More