303 Reviews of McGrath City Mazda - Service Center
Great quick pleasant service Took care of everything I needed in a timely manner and the experience with customer service was very pleasurable. There was a recall on my car and th Took care of everything I needed in a timely manner and the experience with customer service was very pleasurable. There was a recall on my car and they took care if it efficiently More
Very courteous! I always have a positive experience at the dealer when I go in for maintance. Everyone is always very professional and courteous. I will certainly con I always have a positive experience at the dealer when I go in for maintance. Everyone is always very professional and courteous. I will certainly continue to come here. More
Great customer service Great service. Very welcoming for my oil change and maintenance check. Very quick turnaround. The service lounge is much better than most and the fr Great service. Very welcoming for my oil change and maintenance check. Very quick turnaround. The service lounge is much better than most and the free snacks were a nice touch. More
Amazing experience! The service advisors we’re UBER friendly and helpful 20/10 would come again. The Technician was very helpful explaining the situation, and offered adv The service advisors we’re UBER friendly and helpful 20/10 would come again. The Technician was very helpful explaining the situation, and offered advise on how to better maintain my vehicle. More
GREAT EXPERIENCE The service was exceptional and the staff did an excellent job communicating the process to me. I was very pleased with my experience. I would definit The service was exceptional and the staff did an excellent job communicating the process to me. I was very pleased with my experience. I would definitely recommend The Autobarn City Mazda! More
Above and Beyond Best service I ever had. Manny is a loving caring person made me feel so comfortable as if we known each other for a long time. Love this place will d Best service I ever had. Manny is a loving caring person made me feel so comfortable as if we known each other for a long time. Love this place will definitely be back, please ask For Manny in service!! Coffee could be better. More
Normal business ransaction, no over the top service I had a fair experience when purchasing a new vehicle but follow up service appointment lacking in clarity of how services are to be provided for a va I had a fair experience when purchasing a new vehicle but follow up service appointment lacking in clarity of how services are to be provided for a value protection package I had purchased. I was simply told to download the Xzilon app and make future appointments through it. I was having issues login in to the Xzilon app when entering the VIN number, sent Xzilon an email and never replied to me. So I emailed my Sales Rep to get the service scheduled. When i got there, I pulled up next to the service window after being asked to come forward. Then thinking someone would wave me in to tell me it was ok to leave my car, nobody addressed me. Not even the Sales rep that had worked with me and who I gave him the sale. He straight looked at me then turned and did not even wave or said hi. I was sitting there inside my car for about 5 minutes before deciding to step out and into the office next to the car. Then they couldn't find me in the system for a scheduled appointment. Overall, the windshield protection service was taken care of and once again was told that if any future services were required to handle them through the app. I would need to take a picture of the damage for example, if the paint was chipped or something happened. So I decided to called Xzilion and what I was told is that the app is no longer functional and that I will have to call Xzilion if I ever need to have a repair. That's why I wasn't able to login to it. More
Great Experience at Autobarn City Mazda I had a great experience at the Autobarn City Mazda. Manny helped me during my visit. He was friendly, helpful, respectful and knowledgable. The servi I had a great experience at the Autobarn City Mazda. Manny helped me during my visit. He was friendly, helpful, respectful and knowledgable. The service team kept me updated throughout the visit. Overall, I was very pleased with the experience. I would highly recommend Autobarn City Mazda. More
Perfect. and Quick Service Was there for an oil change and tire rotation per my service agreement. He noted that there was a recall that would take about 45 minutes to update on Was there for an oil change and tire rotation per my service agreement. He noted that there was a recall that would take about 45 minutes to update on the computer. Took about that amount of time. Had time to relax and have 3 cups of coffee. More
Regular Service oil change and tier Rotation , staff was friendly amenities and waiting room was good, Called up on Saturday morning and they were kind enough to accommodate with out any prior s , staff was friendly amenities and waiting room was good, Called up on Saturday morning and they were kind enough to accommodate with out any prior scheduling. Thank You More