McGrath City Mazda - Service Center

Friendly and Thourough good team of people who were very friendly. they kept me updated as to the status of my car. contacted me when it was ready. good team of people who were very friendly. they kept me updated as to the status of my car. contacted me when it was ready. More

Car maintenance It is the second time I went to this dealership. Both times the staff was very nice and professional. The waiting area is also very pleasant. It is the second time I went to this dealership. Both times the staff was very nice and professional. The waiting area is also very pleasant. More

Excellent customer service This is my 2nd or 3rd time taking our Mazda3 in for service at City Mazda. The staff are friendly, knowledgeable, and accommodating. The wait room is This is my 2nd or 3rd time taking our Mazda3 in for service at City Mazda. The staff are friendly, knowledgeable, and accommodating. The wait room is also very comfortable. Would highly recommend this location. More

Good but not too accommodating. Got in - got out in a good time. Washed my car&”vacuumed”drivers side.- good. Wait room - fantastic 1st class What I found dissatisfying was that I Got in - got out in a good time. Washed my car&”vacuumed”drivers side.- good. Wait room - fantastic 1st class What I found dissatisfying was that I asked the guy to reset my nav&he said I had to do it myself. That if they did that “everyone would come in to get that done” WTH?! I pay 40K for a car, pay you to service it every 4/5K miles&U won’t reset my computer? LAME More

Waiting time was a bit too long Needed to take car in to address safety recall. The repair required 8 hrs of work, but it took 2+ hours for them to inspect and then provide a loaner Needed to take car in to address safety recall. The repair required 8 hrs of work, but it took 2+ hours for them to inspect and then provide a loaner vehicle. The waiting room is nice with drinks, snacks, and wifi. More

Very Helpful Manny went above and beyond by installing my new Illinois license plates for me. He was super friendly and made sure I was taken care of. My only comp Manny went above and beyond by installing my new Illinois license plates for me. He was super friendly and made sure I was taken care of. My only complaint would be that I had to wait about 2 hours for an oil change and tire rotation. I understand there were some scheduling issues with service technicians taking time off, but obviously waiting that long is not ideal. Also the waiting room was a little hot :). Overall I'd definitely come back though. More

THE BEST, INCLUDING SERVICE MANAGER, CUSTOMER REPS AND TECH. Each and every time I’ve had an occasion to visit your service center, all staff are friendly, helpful, professional and informative. Five stars is no Each and every time I’ve had an occasion to visit your service center, all staff are friendly, helpful, professional and informative. Five stars is not enough, if I could rate them higher, I would. Barry, Justine, Tommy and the technicians are all the stars of this dealership. More

Great Barry and Justine have been professional and personable everytime I make an appointment or just walk in! Justine goes above and beyond which keeps com Barry and Justine have been professional and personable everytime I make an appointment or just walk in! Justine goes above and beyond which keeps coming back!! There has been times both were not in on that particular day,so I would wait until they or one of them were working!! More

Fast & friendly service Great experience at Autobarn Mazda for service on my CX-5. Manny was an excellent communicator and very friendly. My car was completed on time and Great experience at Autobarn Mazda for service on my CX-5. Manny was an excellent communicator and very friendly. My car was completed on time and Manny was easy to reach during the process by both phone and text. Highly recommend the service here. More

Review Staff is amazing. Always have a great experience with this location! They work quick and efficient and always provide the best service possible. Defin Staff is amazing. Always have a great experience with this location! They work quick and efficient and always provide the best service possible. Definitely recommend this location. More