303 Reviews of McGrath City Mazda - Service Center
Above and Beyond I was so impressed with my experience here. I was stuck traveling with car trouble and the service from Tommy in the service center was above and beyo I was so impressed with my experience here. I was stuck traveling with car trouble and the service from Tommy in the service center was above and beyond. They were thorough and very helpful. More
Oil change Super friendly staff. Good service. Recommendations appreciated. Clean waiting area with snacks and beverages. Treasure chest for kids is a great idea Super friendly staff. Good service. Recommendations appreciated. Clean waiting area with snacks and beverages. Treasure chest for kids is a great idea and kept them busy with appropriate activities. More
Excellent Service I bought my truck here a year ago and I will continue to bring it here because of the excellent service I receive. I owned a Mazda 6 before my CX-5 an I bought my truck here a year ago and I will continue to bring it here because of the excellent service I receive. I owned a Mazda 6 before my CX-5 and will continue to stick with the Mazda family of vehicles and Autobarn on Cicero because of their excellent customer service. More
Dash panel damaged during Android Auto upgrade install In general, service was completed within the estimated time and the service rep was nice to work with. However, for a solid $500, I expected the work In general, service was completed within the estimated time and the service rep was nice to work with. However, for a solid $500, I expected the work to have been completed without damaging my dash panels... Not the case however. Panels were scratched and gouged all along the screen insert and near the seam on the passenger side. I'm definitely disappointed in the quality of the workmanship, especially for the price. More
Exceptional The service was exceptional!! Tommy, Barry, Justine extremely helpful,professional, and personable. It's a pleasure dealing with them. These are 3 exc The service was exceptional!! Tommy, Barry, Justine extremely helpful,professional, and personable. It's a pleasure dealing with them. These are 3 exceptional individuals who I believe to be the back bone of your company hands down!! More
Detailing Dropped the car off for a complete detailing. Justine had me taken care of within minutes - complete with an all day loaner. The car looks amazing Dropped the car off for a complete detailing. Justine had me taken care of within minutes - complete with an all day loaner. The car looks amazing. Really pleased. On a side note, Justine helped me several weeks ago for my Apple Car install. It took a little longer then excepted. Justine was on top of it, keeping me in the loop. She delivered and I left a happy customer, She's a rock star. She's proactive. Very refreshing to see this these days. More
Great service department. Went for routine service and was amazed by how great the whole team was. Answered all my questions thoroughly and left me wanting to come back for fut Went for routine service and was amazed by how great the whole team was. Answered all my questions thoroughly and left me wanting to come back for future service. 10/10 More
Great service , great staff, very friendly. I would highly recommend coming if you need work done on your Mazda. Service manager Barry is also very friendly. , great staff, very friendly. I would highly recommend coming if you need work done on your Mazda. Service manager Barry is also very friendly. More
Oil Change, Tire Rotation, Add'l service Great service. Really appreciated the attention given by staff. 5 star rating from me. The detail given to my car after I was there was exceptional Great service. Really appreciated the attention given by staff. 5 star rating from me. The detail given to my car after I was there was exceptional. More
Relaxing experience Was a relaxing, no-hassle, no-surprises experience. Very happy with the work that was done on my car. Manny Castillo is the best when it comes to deal Was a relaxing, no-hassle, no-surprises experience. Very happy with the work that was done on my car. Manny Castillo is the best when it comes to dealing with customers, at least from my experience. More