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McGrath City Mazda - Service Center

Chicago, IL

4.7
303 Reviews
Call Service Center (773) 546-9756

303 Reviews of McGrath City Mazda - Service Center

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July 27, 2023

Great service and friendly people at this location explaining everything they completed on the vehicle More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Duarte
Report | Print
Aug 01, 2023 -

McGrath City Mazda responded

Bill, we're delighted to hear about your fantastic five star experience with our team and services, during your last visit with us! The McGrath City Mazda family looks forward to serving you for years to come!

July 27, 2023

Outstanding Service and repaired my Mazda quickly within two days and my car is safe to drive. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez, Yazmin Gaytan, Delia Peralta, Ayanni Vazquez, Charity Goldberg, Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Report | Print
Aug 01, 2023 -

McGrath City Mazda responded

Kay, we're thrilled to have received your amazing five star experience during your last visit with our team and services! We'll be sure to pass along the kind words! The McGrath City Mazda family looks forward to serving you for years to come!

July 26, 2023

Attentive from the moment of arrival and helpful and detailed through out the whole process of what needed to be repaired. More

by vazquez852003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Report | Print
Aug 01, 2023 -

McGrath City Mazda responded

Hello, your kind words never fail to make our team members smile from ear to ear! We appreciate your support and business dearly! The McGrath City Mazda family looks forward to serving you for years to come!

July 25, 2023

Jordan was very helpful and informative. He kept my appointment on time and was in contact with me throughout. More

by Collin.hurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Parrilla
Report | Print
Aug 01, 2023 -

McGrath City Mazda responded

Collin, our team dearly appreciates you taking the time to share your wonderful experience with us! Especially when working directly with Jordan, he's the best! The McGrath City Mazda family looks forward to serving you for years to come!

July 25, 2023

Nice People to work with from the receptionist, mechanics & service advisor's. Service department will go above and beyond to make you happy and keep your car running its best. More

by tabascoworm74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz, Joe Borrelli, Marko Dragojevic
Report | Print
Jul 25, 2023 -

McGrath City Mazda responded

Hello, we appreciate you taking the time to share your kind words, regarding your last experience with our team and services! Your support means the world to our team! The McGrath City MAzd family looks forward to your next visit with us soon!

July 24, 2023

George was great and super helpful! Really appreciate his communication throughout the service process with the temporary trailer More

by huizinga.daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Jul 24, 2023 -

McGrath City Mazda responded

Daniel, we're overly thrilled to hear about your excellent experience with George, as well as the rest of our team and services! Your kind words mean the world! The McGrath City Mazda family looks forward to your next visit with us soon!

July 22, 2023

2 hours for oil change with appointment could be shorter. Employees were so nice and professional. More

by lilpops30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli
Report | Print
Jul 24, 2023 -

McGrath City Mazda responded

Hello, we're glad to hear about your wonderful experience with our awesome team members! But our team deeply apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

July 21, 2023

Best overall. I was expecting something bad from the service, but I was provided with the car during the service time and got the video recorded during the service More

by dmitriprank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez, Sean Schafer, Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Report | Print
Jul 24, 2023 -

McGrath City Mazda responded

Hello, we're extremely delighted to have received such kind words regarding your last experience with our team and services! We appreciate you taking the time to share your five star feedback with us! The McGrath City Mazda family looks forward to your next visit with us soon!

July 21, 2023

Service Dept there is awesome. They stay in constant communication and will give you a full report on everything going on with the car More

by Mceruolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv
Report | Print
Jul 24, 2023 -

McGrath City Mazda responded

Hello, we're glad to hear what a wonderful experience you had with our team and services during your last visit! We appreciate your kind words dearly! The McGrath City Mazda family looks forward to your next visit with us soon!

July 21, 2023

I received great customer service from George. He is very kind, helpful, and accommodating with me. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Jul 24, 2023 -

McGrath City Mazda responded

Nicole, our team dearly appreciates you taking the time to share your kind words regarding your five star experience with Geroge, as well as the rest of our awesome team members and services! The McGrath City Mazda family looks forward to your next visit with us soon!

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