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303 Reviews of McGrath City Mazda - Service Center
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March 17, 2018
Everyone is so friendly and they have great customer service I took my SUV in and the whole service team were so nice & took the time to inspect my car & put my concerns to ease I took my SUV in and the whole service team were so nice & took the time to inspect my car & put my concerns to ease More
by Er_rey
Employees Worked With
Robert Johnson, Angel Mosqueda, Justine Ritchie
September 18, 2017
Service department improvements The service dept. Has made some great improvements, great staff, and friendly environment. Keep up the good work. The service team has improved alot. The service dept. Has made some great improvements, great staff, and friendly environment. Keep up the good work. The service team has improved alot. I will continue to service there. More
by Fiz
Employees Worked With
Robert
May 06, 2017
Outstanding service Went here to get my car serviced, after being told at another Mazda dealer (Evanston) that everything with my car was okay. I initially went there bec Went here to get my car serviced, after being told at another Mazda dealer (Evanston) that everything with my car was okay. I initially went there because my vehicle was making noises. That Mazda service center in Evanston drove my car and told me everything was okay. A few weeks later my service light came on the dash -- I then decided to go to this Mazda location instead. I gave them a call, and they told me to bring it in as soon as I could. Once I got there, they knew who I was (the person that called). So they gave me an oil change and said they would check out the service light. They gave me a call a few hours later and said my car wasn't ready, but they would give me a rental, as they were still checking out the service light issue. I was then informed that the transmission was "chewed" and they ordered the parts needed and replaced it. In total, I had the rental for about 3 days while they worked on my car. When it was finally done, they called me and said my car was ready for pickup, with a NEW transmission with a service warranty of 1 1/2 years. The whole process with them was smooth, professional, and much appreciated - from the initial phone call until I went in for the pickup. The rental transaction was smooth, they took a deposit, and gave it back to me as soon as I returned the vehicle. Thank you to Juan Castellanos & the team at The Autobarn City Mazda, who helped me with everything. More
by Gamachu
Employees Worked With
Juan Castellanos
April 01, 2017
Wonderful customer service! I had a fantastic experience with them! Juan was wonderful to work with and went above and beyond for me and my family! I will definitely return for m I had a fantastic experience with them! Juan was wonderful to work with and went above and beyond for me and my family! I will definitely return for my future car needs! More
by Andie017
Employees Worked With
Juan Castallenos
March 14, 2017
People caring about me It is the first time to get my car i to this dealer, and I was surprised with the personal treat and with the service to my car. It was an oil change It is the first time to get my car i to this dealer, and I was surprised with the personal treat and with the service to my car. It was an oil change only, but after the revision, the outcome was the stop lights were not working and was a good finding. The downside is that they did not have the bulbs and need to order, next day I returned and they changed fast. Also they found out that not all of them were needed so the initial coute went down to 50%. So overall I'm happy and will schedule for a tires change next. More
by Chesare
Employees Worked With
Don't recall
January 14, 2017
Purchased pre owned vehicle While the process of buying a car is overwhelming, my husband and I had a very good experience. The dealership is clean and the personnel is very frie While the process of buying a car is overwhelming, my husband and I had a very good experience. The dealership is clean and the personnel is very friendly. I recommend Marius Petrutiu. More
by Alvarados1871
Employees Worked With
Marius Petrutiu
January 12, 2017
Second review Prompt. Courteous. Reasonably priced. This is the second time I've been asked to review my appointment at Mazda. Please have your IT people work on th Prompt. Courteous. Reasonably priced. This is the second time I've been asked to review my appointment at Mazda. Please have your IT people work on this. Was assisted by Chris Williams. My former review was much more detailed. Please see that review. More
by J. Alessi
Employees Worked With
Chris Williams
December 08, 2016
Excellent dealer,Thank you Marius They are awesome James and Marius Petritiu was great they help me with everything I couldn't ask for nothing better then Marius the Finance was great They are awesome James and Marius Petritiu was great they help me with everything I couldn't ask for nothing better then Marius the Finance was great thank you so much you been a big help. More
by Lauvece kemp
Employees Worked With
Marius Petrutiu
November 23, 2016
Best dealer Marius Petrutiu is the sales person to go for if you want to purchased a car ,good experience Thank you also to Alex Keric sales mng and James Lacar Marius Petrutiu is the sales person to go for if you want to purchased a car ,good experience Thank you also to Alex Keric sales mng and James Lacardi finance More
by Troy
Employees Worked With
Marius Petrutiu
November 16, 2016
Marius Petrutiu Best experience for buying a car ,I will recommend this dealer to everyone .Thank you Marius Petrutiu salesman,James Lacardie finance and Alex Keric S Best experience for buying a car ,I will recommend this dealer to everyone .Thank you Marius Petrutiu salesman,James Lacardie finance and Alex Keric Sales manager . More
by Terrence Moore
Employees Worked With
Marius Petrutiu
