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McGrath City Mazda - Service Center

Chicago, IL

4.7
303 Reviews

303 Reviews of McGrath City Mazda - Service Center

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July 20, 2023

Service coordinator Jordan was great. Distance from facility from my home is a negative for those of us that live near the lake. More

by Magill2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Parrilla
Jul 24, 2023 -

McGrath City Mazda responded

Hello, our team is delighted to have received your excellent five star feedback, regarding your last visit with us! As well as taking the time to share with us! We appreciate your business and loyalty! The McGrath City Mazda family looks forward to your next visit with us soon!

July 18, 2023

They focus on the upsell vs. solving the actual problem. Inconvenient location for me, likely won’t be coming back. More

by bernard.nicholas
Recommend Dealer
No
Employees Worked With
Estiv
Aug 01, 2023 -

McGrath City Mazda responded

Nicholas, our team deeply apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

July 18, 2023

ThankYou ,Team McGrath City Mazda you are number one in my book, big thanks to the mechanics and service advisors that keep my vehicle running. More

by tabascoworm74
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Herman Diaz, Joe Borrelli, Marko Dragojevic
Jul 24, 2023 -

McGrath City Mazda responded

Hello, we're delighted to have received your wonderful five star feedback, regarding your last visit with our team and services! We appreciate your business and loyalty dearly! The McGrath City Mazda family looks forward to your next visit with us soon!

July 16, 2023

Very great customer service. Also always handle vehicles with care. Very helpful to customers and team members. More

by shanicewillis0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli
Jul 24, 2023 -

McGrath City Mazda responded

Hello, our team appreciates you taking the time to share your wonderful kind words regarding your last visit with us! The McGrath City Mazda family looks forward to your next visit with us soon!

July 15, 2023

Joe, Estiv, and Herman always take top-notch care of me and my vehicle. Everything gets taken care of properly, explained in detail, and with honesty. More

by Kirk.Hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz and Estiv. , Linda Rose, Joe Borrelli
Jul 24, 2023 -

McGrath City Mazda responded

Kirk, we're thrilled to hear about your wonderful visit with Joe, Estiv, and Herman, as well as the rest of our awesome team members and services! We appreciate your kind words dearly! The McGrath City Mazda family looks forward to your next visit with us soon!

July 14, 2023

Herman and Jordan did a great job, making sure all my needs were attended to. And that everything went smooth for me. 10/10 for these guys! More

by grobles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz, Jordan Parrilla
Jul 24, 2023 -

McGrath City Mazda responded

Hello, we're delighted to hear about your excellent experience with Herman and Jordan, they're the absolute best! As well as the rest of our incredible team members and services! The McGrath City Mazda family looks forward to your next visit with us soon!

July 12, 2023

The team was wonderful and always makes the process smooth. 3rd time George has assisted me and always got me out of there early or on time. More

by Janiban86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zivulovic
Jul 12, 2023 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your excellent experience with our team and services! Especially when working directly with George, he's the absolute best! McGrath City Mazda looks forward to your next visit with us soon!

July 06, 2023

Great service, very helpful staff who helped me get my car serviced in a timely manner. More

by chilario07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman, Sean Schafer
Jul 09, 2023 -

McGrath City Mazda responded

Hello, we're incredibly delighted to have received your excellent five star review! Especially regarding your wondering experience with our team and services! McGrath City Mazda looks forward to your next visit with us soon!

June 30, 2023

Herman, my service representative, was extremely friendly and thorough on what needed to be done on car. I was given a loaner car due to the length of time it was going to take to repair my car. Extremely ha More

by mickeyw611
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Jul 05, 2023 -

McGrath City Mazda responded

Mickey, we're glad to hear about your wonderful experience with our team and services! Especially when working directly with Herman! He's truthfully the best! We thank you for taking the time to share with us as well! McGrath City Mazda looks forward to your next visit with us soon!

June 30, 2023

Jordan was great to work with! He and his associates keep it simple by informing me what may be needed but are never too pushy. Otherwise, I'd go elsewhere. Work was quick, and I r More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 05, 2023 -

McGrath City Mazda responded

Joe, we're thrilled to hear about your wonderful experience with Jordan, as well as the rest of our awesome team members and services! He's the absolute best! McGrath City Mazda looks forward to your next visit with us soon!

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