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McGrath City Mazda - Service Center

Chicago, IL

4.7
303 Reviews

303 Reviews of McGrath City Mazda - Service Center

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May 22, 2023

Herman is always really helpful and the team communicated very clearly. I appreciate all the help! More

by Dwayne Peterkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Jun 21, 2023 -

McGrath City Mazda responded

Dwayne, we're delighted to hear about your excellent experience with Herman, he's the best! As well as our incredible team members and services! McGrath City Mazda looks forward to serving you for years to come!

May 22, 2023

Having a loaner car was amazing! Very helpful! The dealer was very communicative. I appreciated their help. More

by Laura.katherine12388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Jun 21, 2023 -

McGrath City Mazda responded

Laura, your kind words mean the world to our team and services! We're overly glad.to hear your love for your loaner car, when helping assist you! McGrath City Mazda looks forward to serving you for years to come!

May 19, 2023

McGrath Mazda has been awesome each time I bring my car in. The videos they send showing the walkthrough and what they recommend changing is super helpful. More

by vanwinkle23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv
Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're delighted to hear about your excellent five star experience with our team and services! As well as taking the time to share your five star feedback! McGrath City Mazda looks forward to serving you for years to come!

May 18, 2023

Friendly and professional service all around, made sure all work was fair and necessary. Gave great recommendations for future maintenance planning More

by ryanhesss21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz
Jun 21, 2023 -

McGrath City Mazda responded

Ryan, we're extremely thrilled to hear about your excellent five star review! Your kind words never fail to bring smiles all throughout the dealership! McGrath City Mazda looks forward to serving you for years to come!

May 18, 2023

I’m so appreciative of Mazda Mcgrath in general. My experience buying the car was excellent, and whenever I needed help with the services, they were quick and responsive. Linda was fantastic at help More

by isadorasimonss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Szetlak, Maggie Sitko, Linda Rose
Jun 21, 2023 -

McGrath City Mazda responded

Hello, your kind words mean everything to our team and services! As our team is extremely grateful to have received your five star feedback! McGrath City Mazda looks forward to serving you for years to come!

May 17, 2023

Your local friendly dealer. Excellent customer service provider who makes necessary accommodations for their clientele. I highly recommend this dealer for all your service needs More

by Roberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Jun 21, 2023 -

McGrath City Mazda responded

Roberto, our team is delighted to hear about your awesome five star review! Your feedback means the world to our team and services! McGrath City Mazda looks forward to serving you for years to come!

May 17, 2023

It's a temporary location while the new dealership is being built but service is great. George was my service advisor and made process go smooth. More

by drjrjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zivulovic
Jun 21, 2023 -

McGrath City Mazda responded

Hello, your kind words mean the world to our team and services! As well as taking the time to share! McGrath City Mazda looks forward to serving you for years to come!

May 16, 2023

They made it right with my situation. They know how to keep and retain customers. More

by Vitamin V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman, Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're delighted to hear about your five star feedback, as well as taking the time to share! McGrath City Mazda looks forward to serving you for years to come!

May 15, 2023

Service was very efficient and George and the service manager did everything possible to work out the details. More

by Kevin Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Joe Borrelli
Jun 21, 2023 -

McGrath City Mazda responded

Kevin, your kind words mean the world to our team members, as well as George@ We'll be sure to pass along the five star feedback!

May 15, 2023

Great customer service. Have a scheduled maintenance and everything went smoothly. Waiting time was not bad considering being on Friday afternoon. More

by GregGl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Jun 21, 2023 -

McGrath City Mazda responded

Greg, our team is overly delighted to hear what a wonderful experience you had during your last visit! McGrath City Mazda looks forward to serving you for years to come!

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