McGrath Elmhurst Toyota

Manny in the Service Department was very attentive and kept me well- informed on the progress of my auto repairs. I will continue to request him and I highly recommend the Service Department kept me well- informed on the progress of my auto repairs. I will continue to request him and I highly recommend the Service Department More

I recently bought a 2023 Camry from this dealership and am just now learning how dishonest they were. They claimed the car was a loaner car for a Toyota dealership which is why it said "commercial" on the am just now learning how dishonest they were. They claimed the car was a loaner car for a Toyota dealership which is why it said "commercial" on the carfax. I got the title today and it was in fact owned by a company that rents cars to ride share drivers (Uber, Lyft, etc). Had I known this I wouldn't have purchased it. I was sold a bogus warranty for the windshield that can only be used at the elmhurst dealership (which I live an hour away from) and they said that it was mandatory to get the warranty to purchase the car. Upon reading the warranty agreement when I got home it stated it was not required to purchase the warranty to purchase the car. Another lie. When I contacted the finance manager he refused to refund the $400 cost of the useless warranty. Also, I was only provided one key due to a chip shortage and was told it would be $425 for an extra key. I got an email from Toyota a few weeks later saying that it was eligible for a free key. If I'd listened to elmhurst I'd have paid them for the second key as they failed to mention that a free key would be offered once the shortage was resolved. Maybe all car dealerships operate this way and I was just not assertive enough. I tried to question the finance person but he just rushed me through everything. I don't usually leave reviews but feel that buying a car is a huge expense for most people and I know that I appreciate honest reviews. More

Great service. Friendly and dedicated people. Job done fast.. Highly recommended. Thanks for your help. Friendly and dedicated people. Job done fast.. Highly recommended. Thanks for your help. More

Service tech warm and friendly. Explained procedures. Manuel Pretty fast service Car washed. Felt taken care of!!! Yep Explained procedures. Manuel Pretty fast service Car washed. Felt taken care of!!! Yep More

A bit of a longer than usual wait but thorough service and quality outcomes, total customer satisfaction. and quality outcomes, total customer satisfaction. More

Unfortunately I did not have a good experience with my Toyota service. Mainly miscommunication and lack of knowledge on my part. But went for a regular service $116 and ended up with a $542 bill and that' Toyota service. Mainly miscommunication and lack of knowledge on my part. But went for a regular service $116 and ended up with a $542 bill and that's with a discount. Added on services that they had recommended, but staff was not clear that it would cost 200 extra just on labor for fuel injector cleaning. Just want to warn future customers so they don't feel scammed as I did. More

Well the first thing is the prices for an oil change. It went sky rocket compare to what it used to be. The is nothing special about it either. So it’s okay nothing special. So only because the name you It went sky rocket compare to what it used to be. The is nothing special about it either. So it’s okay nothing special. So only because the name you are paying more now. More

Great dealership, workers are very nice and very friendly. Did the job fast and perfect. Thank you very much!!! friendly. Did the job fast and perfect. Thank you very much!!! More

I sold my 2017 Corolla Le to this dealership,the Pre owned Director Mr.Steve Pacchigno offered me A excellent service,I strongly recommend this Director owned Director Mr.Steve Pacchigno offered me A excellent service,I strongly recommend this Director More

Good service and the staff was helpful and friendly. I bought my suv at Elmhurst Toyota and will continue with McGrath Toyota. Manuel did a good job.. I bought my suv at Elmhurst Toyota and will continue with McGrath Toyota. Manuel did a good job.. More