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Evanston Subaru - Service Center

Skokie, IL

4.7
120 Reviews

120 Reviews of Evanston Subaru - Service Center

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February 10, 2025

They fix other makes and models better than original car dealerships By far the best Subaru dealership I’ve ever had the pleasure of doing business with Thanks More

by Ed.Baumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Hain, Omar Aziz
Feb 12, 2025 -

McGrath Evanston Subaru responded

We appreciate your kind words about McGrath Subaru Evanston. Glad to hear you had such a positive experience with us. Take care!

February 08, 2025

Very professional - extremely knowledgeable - everyone is very friendly and helpful from the first person you see on the service line to the technicians to the guys in the parts department and even the cashi More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Goodson
Feb 12, 2025 -

McGrath Evanston Subaru responded

Thanks for sharing your experience at McGrath Subaru Evanston. We're glad to know our team took great care of you and your Subaru. Wishing you many happy miles ahead!

January 25, 2025

McGrath Subaru is great, they are two steps ahead on all my auto needs. I really appreciate the great service and attention to my needs. More

by Timos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 30, 2025 -

McGrath Evanston Subaru responded

Thank you for recognizing our commitment to your automotive needs at McGrath Subaru Evanston. We appreciate your feedback and support.

January 09, 2025

I’ve been Evanston Subaru customer for about 16 years and have always been very pleased with their Service department. They are always courteous, professional and They always keep me advised of the time More

by Mary G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
Jan 23, 2025 -

McGrath Evanston Subaru responded

Thank you for being a loyal client for 16 years. It's great to hear that our Service and Parts Departments have consistently met your expectations with repairs, maintenance, and assistance with your remote starters. We appreciate the feedback from McGrath Subaru Evanston.

January 03, 2025

Service department has been solid every time I have brought my vehicle in. Not the case with my local Chicago dealership. Vinny the service rep has been great every time. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny
Jan 23, 2025 -

McGrath Evanston Subaru responded

Thank you for choosing McGrath Subaru Evanston. It’s great that our Service Team has consistently met your expectations with their service.

December 12, 2024

Cody from Service is thoughtful and works to get y pi u the best service for the best price. More

by Nst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 23, 2025 -

McGrath Evanston Subaru responded

Our team is committed to providing thoughtful service at McGrath Subaru Evanston. Thank you for sharing your experience.

December 05, 2024

Great service and helpful staff but the wait times are long. Overall I would recommend More

by nebnivel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Pauli, Evan Paddor, Derek Bogdan, Ron Davis, Omar Aziz, Kenect Reputation
Jan 23, 2025 -

McGrath Evanston Subaru responded

Thank you for sharing your review and feedback regarding our wait time. We are always working to improve our customer experience here at McGrath Subaru Evanston. It's great to know that our Service Team was helpful and ensured you had a positive experience. We look forward to earning 5 stars on your next visit.

November 30, 2024

I’ve been leasing my crosstreck for over 3 years and I have had excellent service each and every time I bought the crosstreck in. More

by Elehcim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Davis
Jan 23, 2025 -

McGrath Evanston Subaru responded

Thank you for the 5 stars! We are thrilled to know you consistently receive excellent service during each visit to our Service Department over the past 3 years. Let us know if you need any further assistance, we are always here to help at McGrath Subaru Evanston.

November 28, 2024

Amazing service, especially Cody. They often come in under the time and under the price quoted. More

by zielinski.jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 23, 2025 -

McGrath Evanston Subaru responded

Thank you for the wonderful review! We're delighted to know you received amazing service and appreciated our efficiency and pricing during your visit to our Service Department here at McGrath Subaru Evanston. It would be our pleasure to assist you again for any future needs.

November 27, 2024

Great team and service over at McGrath! Every time I need service, they greet me by my name and always do phenomenal work. More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick and Codi
Jan 23, 2025 -

McGrath Evanston Subaru responded

Thank you for your kind words about McGrath Subaru Evanston! We’re delighted to know our Service Team provides a personal touch by greeting you by name and delivering phenomenal service. We look forward to continuing to assist you with your vehicle needs!

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