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120 Reviews of Evanston Subaru - Service Center
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November 02, 2022
I've had great service, professional and friendly interactions with staff and I have consistently felt that both my car and I were in great hands at this dealership. In fact, a few months ago, my hu interactions with staff and I have consistently felt that both my car and I were in great hands at this dealership. In fact, a few months ago, my husband needed a different car, so we became a two-Subaru family, of course going back to McGrath, and even going back to the sales associate who sold me my Forester several years ago. More
by debwojcik1
Employees Worked With
Eddie Perez
September 20, 2022
I had an excellent service adviser, Willie, who was very knowledgeable and went into detail to explain why my vehicle felt like the engine was hesitating. knowledgeable and went into detail to explain why my vehicle felt like the engine was hesitating. More
by J Parrilli
Employees Worked With
Willie Martinez
September 08, 2022
Professional, friendly, competent… Express Service available as described. We remain very happy with our choice of vehicle, and the dealership and its service. available as described. We remain very happy with our choice of vehicle, and the dealership and its service. More
by jcherbert
Employees Worked With
Ben
August 31, 2022
This dealership is accommodating, friendly, knowledgeable, has a clean and comfortable waiting area, provides fast service, and has good communications. I choose this dealership over places cl knowledgeable, has a clean and comfortable waiting area, provides fast service, and has good communications. I choose this dealership over places closer to me. More
by rluce
Employees Worked With
Danny Rivera
July 28, 2022
Ridiculous with how business is ran now under the new manager, seems like he just doesn’t not care about any customers. After speaking with multiple other customers seems like they don’t check there work manager, seems like he just doesn’t not care about any customers. After speaking with multiple other customers seems like they don’t check there work, this is after they started hiring new techs. Guess they’d rather hire chumps for less now days. You get what you pay for seems like. After speaking with another customer a few weeks ago I was told they did not fill oil in their vehicle after a simple oil change was requested and destroyed their engine. Same thing with mine completely forgot to tighten my drain plug. Absurd. More
by Willmason
Employees Worked With
Adam Hain
July 18, 2022
This was the first time taking my 2017 Outback to McGrath - I bought it from another Chicagoland dealer and was never happy with the service experience at that dealership; I’ve bought cars from McGrath in th - I bought it from another Chicagoland dealer and was never happy with the service experience at that dealership; I’ve bought cars from McGrath in the past so I decide to use them this time. I’ll be returning. Had a great service experience and the Express Advisor Nicole Rivera was terrific. I recommend them highly. More
by Winston Wolf
Employees Worked With
Nicole Rivera
