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McGrath Honda of Elgin
Elgin, IL
2,087 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,087 reviews
October 07, 2021
I own a 2019 Honda Passport. less than 5000 miles on it. I ran over a chunk of metal in the road resulting in a flat tire. I went to 3 local tire stores unable to get a tire for my vehicle. It appears that I ran over a chunk of metal in the road resulting in a flat tire. I went to 3 local tire stores unable to get a tire for my vehicle. It appears that this Champion tire is exclusive to this automobile. I came to this Dealer and to my surprise, didn't have this tire in stock either. What the heck! Thousands of Hondas on the road and am I the only one to get a flat tire? Well, this dealer was able to track one down and purchased from another dealer and had it sent over. By the next day, I was able to get this new tire installed. I am so surprised at the lack of tire availability and how difficult it was to get one. I want to purchase one just to have in my garage incase I have a flat again. I was riding around on the donut, unable to take my daughter to the airport (no highway driving) and had to hire a limo to take her. Such a big inconvenience and a pain in the @$$. I give the deal an A+ for locating an new tire for me but in general a big minus for the lack of tire availability for my Honda vehicle. That sucked. More
by d_calderon
Employees Worked With
Monika and Jason.
October 05, 2021
Everyone was very helpful and supportive every step of the way through the process. Would definitely recommend to anyone looking to purchase. the way through the process. Would definitely recommend to anyone looking to purchase. More
by salemc
Employees Worked With
October 04, 2021
Customer Service Rep, Jerry, was outstanding. Professional, courteous, knowledgeable. Kept me informed on the status of my vehicle and wait time. . Professional, courteous, knowledgeable. Kept me informed on the status of my vehicle and wait time. . More
by glmckinney
Employees Worked With
Jerry
September 28, 2021
Appointment made online, confirmed immediately. New vehicle oil change & tire rotation completed in timely manner while waiting. Requested car wash also done. Enjoyed complimentary cup of coffee, too! vehicle oil change & tire rotation completed in timely manner while waiting. Requested car wash also done. Enjoyed complimentary cup of coffee, too! More
by Laureme
Employees Worked With
Guillermo Delatorre, c. Taylor
September 26, 2021
McGrath has excellent service representatives especially Jerry Nepperman. He is knowledgeable, competent, friendly, and professional- an asset to the organization. Jerry Nepperman. He is knowledgeable, competent, friendly, and professional- an asset to the organization. More
by wolf1969
Employees Worked With
Jerry Nepperman- service
