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McGrath Honda of Elgin - Service Center

Elgin, IL

4.8
813 Reviews
Call Service Center (847) 695-8000

813 Reviews of McGrath Honda of Elgin - Service Center

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July 26, 2025

I keep coming back to your service department because of your service rep Bryan Couture. I trust him with my car and he is always very pleasant and knowledgeable. More

by givan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Couture
Report | Print
July 26, 2025

Jay Rosin is very helpful, kept me informed of what needs immediate attention in my car. I'm 84 yrs old, don't know much about cars, needed an honest person to deal with and Jay it is. Shuttle service was a More

by everem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rosin, Sebastian Alvarado, Joe (shuttle Service)
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July 25, 2025

Good follow up. Everyone very nice and personable. Noki kept me informed on everything. Thanks More

by hhnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noki
Report | Print
July 23, 2025

Should take 2. 5 hours for an oil change. Very long wait and makes me weary to return. More

by albrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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July 22, 2025

Cheery service check in. Quickly took my car for an oil change and tire rotation. Kept me advised when and what was found. Told me it would take 90 minutes and it did. More

by sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faythe Moyers
Report | Print
Jul 22, 2025 -

McGrath Honda of Elgin responded

Thank you for sharing your experience! We're glad our service team took great care of your car and kept you informed throughout. We appreciate your feedback and look forward to assisting you again!

July 22, 2025

Very helpful, service was done sooner than expected. Also has great amenities and a play room for kids to play More

by isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Skoupas
Report | Print
Jul 22, 2025 -

McGrath Honda of Elgin responded

Thank you for the great review! We're happy to hear your service was quick and that you enjoyed our amenities. We’re glad the playroom made things easier for your family!

July 20, 2025

It was very great service and excellent service with Peter! He explained everything to us in detail! I highly recommend and appreciate this dealership! Give Peter a raise!!! More

by Akajohnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in service department
Report | Print
Jul 22, 2025 -

McGrath Honda of Elgin responded

It was very great service and excellent service with Peter! He explained everything to us in detail! I highly recommend and appreciate this dealership! Give Peter a raise!!!

Jul 22, 2025 -

Akajohnson1 responded

Thank you for the excellent service and customer care! Peter explained everything to us and took great care of us! We are so happy that our family purchased several cars and will continue to do so! Thanks again!!!!

Jul 22, 2025 -

Akajohnson1 responded

Excellent working with you!

July 17, 2025

I had an amazing experience at McGrath Honda! From the moment I arrived, the staff was welcoming, professional, and genuinely helpful. They made everything easy, explained things clearly, and tre More

by kasia76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jul 22, 2025 -

McGrath Honda of Elgin responded

Thank you so much for your wonderful feedback! We're thrilled to hear that our team made you feel valued and cared for throughout your visit. We look forward to welcoming you back to McGrath Honda anytime!

July 14, 2025

I see Bryan C, He is excellent as well as friendly and easy to understand More

by Kathy Ream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan C
Report | Print
Jul 22, 2025 -

McGrath Honda of Elgin responded

Thank you for the great feedback! We’re happy to hear Bryan C provided friendly and clear service. We’ll be sure to pass along your compliments!

July 11, 2025

Very helpful and courteous service advisor (Noki Padilla). As I had to wait on-site for repairs and maintenance to be completed, I was delighted when they completed the work sooner than originally More

by mikeroe77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noki Padilla
Report | Print
Jul 22, 2025 -

McGrath Honda of Elgin responded

Thank you for sharing your experience! We’re glad Noki and the team provided helpful and courteous service, and that you enjoyed our comfortable waiting area. We appreciate your kind words and look forward to serving you again!

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