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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
786 Reviews

786 Reviews of McGrath Honda of Elgin - Service Center

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April 13, 2025

Reception, service, and check-out are all the best one could expect—a very smooth customer-oriented experience. More

by JmyCrkCrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Skoupas
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your fantastic feedback! We're delighted to hear you had a smooth, customer-focused experience from reception to check-out. We appreciate your kind words and look forward to serving you again!

April 12, 2025

Clean and comfortable to wait for my car to be serviced. Service advisor is nice too. More

by jimlarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your feedback! We're glad you found our facility comfortable and our service advisor friendly. We appreciate you choosing us and look forward to helping you again!

April 12, 2025

Excellent service, courtesy, accommodation, and communication. Service in providing a loaner car was also highly efficient. More

by fred.hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your wonderful feedback! We're thrilled to hear you had an excellent experience with our service, communication, and loaner car accommodations. We appreciate your kind words and look forward to serving you again!

April 06, 2025

My car runs much better since it was serviced. Thank you to the mechanic as well as Bryan who is always the most helpful. More

by gandjnunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan colture
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for sharing your experience! We're happy to hear your car is running better and that Bryan and our mechanic provided helpful service. We appreciate your trust and look forward to assisting you again!

April 05, 2025

I needed the reset code for my navigation system. The information should have been in my car or owners manual but it was not . The multiple members of the service department tried everything they c More

by kenb1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple service people
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for sharing your experience. We’re glad our service team went the extra mile to help reset your navigation system and provided a thorough inspection as well. We appreciate your understanding and look forward to assisting you in the future!

March 30, 2025

I needed an oil change. Called on Saturday morning and was scheduled immediately. On arrival Noki the service manager was fast and courteous. I had a couple of questions whi More

by dkurlinkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department—noki
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for sharing your positive experience! We're glad Noki provided fast and courteous service and answered all your questions. We appreciate your feedback and look forward to assisting you again!

March 28, 2025

On time repairs at quoted price Everyone greeted me with a smile Great service department and coffeee More

by Leigh s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman service dept
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your positive feedback! We're happy to hear you experienced timely repairs, friendly service, and enjoyed our coffee. We look forward to serving you again!

March 22, 2025

Jerry Nepermann was a pleasure to work with! Not sure why the tech recommended rear differential service on my FWD vehicle - and questioned source of oil leak when last 3 LOFs were done there. More

by peter1knott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
March 20, 2025

Excellent service all around with Jerry, who was very helpful! Thank you from a fellow, former farmer! More

by kjihemmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry from service
March 15, 2025

The service staff was courteous, helpful and professional. That has been my experience with McGrath Honda of Elgin when servicing my 2019 Honda CrV for several years and now again with my new 2 More

by cnewman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Couture - service
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