McKinney Buick GMC

Amazing service department, led by Chad I have been able to get my truck serviced quickly and without hassle! to get my truck serviced quickly and without hassle! More

Everything was very good and everyone was very helpful. I would recommend them to my friends and family. I would recommend them to my friends and family. More

Received great service and support at a fair price from the team at Mckinney GMC. the team at Mckinney GMC. More

Nice experience, very pleasant. Chad and Rob were very helpful through the process. Will go back for sure. Chad and Rob were very helpful through the process. Will go back for sure. More

My one and only GMC dealer, I only take my GMC Sierra Denali to Mckinney GMC. Denali to Mckinney GMC. More

I have had a lot of car services but the team at McKinney GMC went well above and beyond. Super pleased with results and will absolutely return our business to them. GMC went well above and beyond. Super pleased with results and will absolutely return our business to them. More

Poor customer service, I would not recommend them for services. I had my battery replaced by them 2 times in a 4 year period and then had to pay for a diag fee when it died again all for them to tell me services. I had my battery replaced by them 2 times in a 4 year period and then had to pay for a diag fee when it died again all for them to tell me my battery is fine when it’s not. Manager was rude and basically told me I was wrong, they did a diag and I had to pay for it, although IF someone had told me ahead of time that I would have to pay that dig fee I would have inquired on why it was not covered under the battery warranty. The manager told me that they tested my battery and it was fine so he was unsure why AAA, who had to tow it into them, told me otherwise. He also said due to my mileage it’s normal to need need battery wires after 125K so my reply was if you knew that based on my mileage why did you proceed with a diag test and he had no valid answer except, he knew that because he’s been in the field for 10 years but someone else might not know that, which sounds like I’m being feed anything to get me to go away. He also said I probably needed a decoration service which I already had done from them at my last oil change. Again poor customer service. I also had my engine rebuilt by them 6 months ago and in this diag they indicated I had 3 engine leaks which surprised me, wouldn’t they have noticed and noted that 6 months ago when they had it completely opened up. all other items on my diag list was already noted previously when I paid for the diag 6 months ago. They seem to be money driven and could care less about providing you quinine service. More

David was very professional and knowledgeable, I am very happy that I had the opportunity to work with him. Thank you David, I will work with you again. happy that I had the opportunity to work with him. Thank you David, I will work with you again. More

I really appreciate how I am treated. I really like my service provider. Very helpful, friendly and always lets me know what I need to do for my cars. I feel safe after leaving knowing th I really like my service provider. Very helpful, friendly and always lets me know what I need to do for my cars. I feel safe after leaving knowing that the work was done as well. More

Service department is really bad, take way longer than expected, no communication at all and service representatives hard to find expected, no communication at all and service representatives hard to find More