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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
3.9
712 Reviews
Call Dealership (469) 804-2338

3950 S Central Expy

Mckinney, TX

75069

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Showing 712 reviews

January 26, 2025

Great customer service. Knowledgeable and always had an answer to our questions about the truck we were interested in. More

by Lrodrigu177
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
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Jan 27, 2025 -

McKinney Buick GMC responded

Thank you for your great feedback! We're so glad to hear that our team was knowledgeable and able to answer all your questions about the truck you were interested in. We truly appreciate your trust and look forward to assisting you again in the future!

January 25, 2025

This is my second purchase from this dealership because of the easy process absent of the normal sales “games”. The salesman was extremely easy to work with and the entire staff was extremely friendly and More

by Picky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Davis
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Jan 27, 2025 -

McKinney Buick GMC responded

Thank you for sharing your positive experience! We’re thrilled to hear that you had a smooth and enjoyable purchasing process. Our goal is to make every customer feel valued and supported, and it’s great to know that we succeeded in doing that for you. We truly appreciate your loyalty and look forward to helping you again in the future!

December 31, 2024

Excellent service and very attentive personnel. Highly recommend Donna was excellent all the way. They really know how to handle a tiff customer like me More

by Davidmendez0910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Zavala
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Jan 06, 2025 -

McKinney Buick GMC responded

We genuinely appreciate your candid and positive review, which highlights both our team's service quality and Donna's exceptional customer support. Your acknowledgment of how our team handles challenging customer interactions speaks volumes about our commitment to patient, professional service. Your recognition of Donna's excellence is particularly meaningful. Our team is trained to provide attentive, understanding service, especially when customers may be experiencing frustration. We're pleased that Donna was able to transform what you described as a potential "tiff" into a positive experience. We value customers who provide honest feedback, and your recommendation means a great deal to us. Our goal is always to turn potentially difficult interactions into opportunities for outstanding customer care. Thank you for taking the time to share your experience and for recommending our service to others. We are committed to maintaining the high standard of service you encountered. We look forward to serving you again in the future.

December 16, 2024

Excellent service very friendly staff very knowledgeable for my questions very respectful definitely would recommend this Dealership More

by josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Fernandez
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Dec 17, 2024 -

McKinney Buick GMC responded

Thank you for your fantastic review! We are delighted to hear that you experienced excellent service from our friendly and knowledgeable staff. Providing respectful and helpful answers to your questions is a top priority for us, and it's rewarding to know that we met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future! If you have any further questions or needs, please feel free to reach out.

November 27, 2024

Tony was great to work with. Very helpful and courteous. I would recommend him for any future buyer for sure More

by Zeferino Leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 02, 2024 -

McKinney Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Tony provided such great service and was both helpful and courteous during your experience. It's always wonderful to know that our team is making a positive impact. We truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future! If you ever need anything else, don't hesitate to reach out.

November 13, 2024

First time at this dealership as I live out of town. Very good service, courteous staff and my service advisor. Clean waiting room. Would go there again. More

by emsnls9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Nov 15, 2024 -

McKinney Buick GMC responded

Thank you for sharing your experience with us! We’re so glad to hear that you had a positive visit, despite being an out-of-town customer. It’s great to know that you received good service, courteous staff, and enjoyed our clean waiting area. We truly appreciate your feedback and look forward to welcoming you back for your next visit!

November 02, 2024

Easy to deal with. Very satisfied. Great deal. Professional folks. Would definitely recommend to family and friends. More

by byron58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William, Derrick, Zac
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Nov 05, 2024 -

McKinney Buick GMC responded

Thank you for your fantastic review! We're so glad to hear that you found the process easy and that you were satisfied with your experience. Our team works hard to provide professional service and great deals, and it’s rewarding to know we met your expectations. We truly appreciate your willingness to recommend us to your family and friends, and we look forward to serving you again in the future!

October 29, 2024

Called the dealership, made an appointment for an oil change and they had availability that day. Went in as scheduled. I was happy that it took less time than I expected. The work was completed satisfac More

by SallyKesling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Oct 30, 2024 -

McKinney Buick GMC responded

Thank you for sharing your experience! We're glad to hear that you were able to get an appointment on the same day and that the oil change was completed in less time than expected. Your satisfaction is our priority, and we look forward to seeing you again for your next service!

October 23, 2024

The service department always seems to be overwhelmed- 72hrs just to look at your vehicle is ridiculous More

by wes.williams
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 25, 2024 -

McKinney Buick GMC responded

Thank you for your feedback! We’re glad to hear you had a positive service experience overall, but we understand that the wait time for vehicle inspections can be frustrating. We're actively working on improving our efficiency to better serve our customers. We appreciate your patience and hope to provide you with an even better experience next time!

October 21, 2024

The part took couple months to get but the dealership provided a loaner for the time they had mine. Truck lift gate switch now working fine. More

by Jdtfor24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saquincy
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Oct 24, 2024 -

McKinney Buick GMC responded

Thank you for your review! We appreciate your patience while waiting for the part to arrive, and we’re glad we could provide a loaner vehicle during that time. It’s great to hear that your truck's lift gate switch is now working as it should! If you ever need further assistance, don’t hesitate to reach out. We look forward to serving you again in the future!

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