Landers McLarty Honda - Service Center

We took our car in for some issues that turned out to be more complicated than expected. We were well taken care of by Service Manager, Shane. His help with our situation was truly amazing, and I will defin more complicated than expected. We were well taken care of by Service Manager, Shane. His help with our situation was truly amazing, and I will definitely be going back to this dealership because of him!! More

Justin at McClarty Honda in service department went above and beyond today! I had a flat on my Honda crv I bought there a few years back. I called the dealership to see who I could call to come help me with and beyond today! I had a flat on my Honda crv I bought there a few years back. I called the dealership to see who I could call to come help me with my flat tire. Justin answered the phone and came to fix my tire himself. I am so thankful for his help! Got me on the road so I could get to work! Thank you Justin!! More

When it comes to their service department, get prices in writing first before confirming your appointment. I just drove up for my 11:30 appointment today only to find out that the $54.99 oil change special writing first before confirming your appointment. I just drove up for my 11:30 appointment today only to find out that the $54.99 oil change special (tire rotation extra $15.00) is now $155.00 and the differential service is now $250.00 (plus or minus a few dollars because my blood was starting to boil). Needless to say, I cancelled my appointment and drove off. I think they must have a target of finding a minimum of $500.00+ worth of stuff wrong with your vehicle to make quota. The bottom line is there needs to be truth in advertising in Arkansas when it comes to vehicle maintenance. As for this rating service, the dealership responds under your review that they are going to make contact but they never do. Saying you will make contact and doing it is two different things. At least they did not get a chance to tamper with my controls again. Well, it’s off to the other rating sites. More

I had one UNFRIENDLY VISIT for service and David called regarding the visit and LISTENED TO MY COMPLAINT. He was very concerned and wanted to make it right. Thanks David for caring enough to call. Pamela regarding the visit and LISTENED TO MY COMPLAINT. He was very concerned and wanted to make it right. Thanks David for caring enough to call. Pamela More

My daughter's Monday started very badly. Her 2013 Honda Pilot had to be towed to your dealership service department. A young man named Chris (I don't see him pictured) met us and just took care of everyth Pilot had to be towed to your dealership service department. A young man named Chris (I don't see him pictured) met us and just took care of everything. We knew it was going to be an expensive fix, there was no way around that, but your service department was absolutely outstanding. I cannot say enough good things about how they treated my daughter. She says her car drives like new again. As a result, she told me that, when the time comes, she is buying her next vehicle at McLarty Honda. I told her I would most definitely never buy another vehicle without coming to you first. GREAT job, and I don't know the names of the techs, but they were awesome. I was really impressed with Chris--he represents you all so very well. Thank you for everything, Kevin Hunt More

They sell elderly people repairs they don’t need, & the building has condensation on the walls which means must, mildew, and mood are close by. People with asthma, allergies, or compromised immune systems building has condensation on the walls which means must, mildew, and mood are close by. People with asthma, allergies, or compromised immune systems should probably avoid or take precautions. Also it gets sweltering hot in the waiting areas and they keep you waiting awhile if you aren’t buying a new car. Bring a book. More

Great Experience Kim WAS FREAKING AWESOME! I will now ONLY use Kim in the service department. She was speedy and very helpful. We had a nice conversation. However, I w Kim WAS FREAKING AWESOME! I will now ONLY use Kim in the service department. She was speedy and very helpful. We had a nice conversation. However, I wish you guys provided a police or military discount for services on a Honda that I recently purchased through you guys. Kim answered all my questions, helped me get in and out, and was very polite.I will see her in a few months. Please make sure Kim knows she is awesome!!! More

It took 3 hours and they do not offer free oil changes for customers that just purchased a vehicle from them. This was my very first oil change and all the other dealerships I have been associated with ha for customers that just purchased a vehicle from them. This was my very first oil change and all the other dealerships I have been associated with have offered free oil changes for their customers that just purchased a vehicle from them. More