McLoughlin Chevrolet

I will always use McLoughlin Chevrolet in the future. Good Customer service, Knowledgeable sales people, quick, with easy Financing. I will come back and will tell my friends about Mcloughlin Chevrolet. I Good Customer service, Knowledgeable sales people, quick, with easy Financing. I will come back and will tell my friends about Mcloughlin Chevrolet. In fact I just told a good friend. thanks More

After Sales Nightmare I am a disabled veteran, and for my birthday, my wife and I purchased a very nice, new vehicle from Kaveh at McLoughlin Chevrolet on 9/22/18. Kaveh wa I am a disabled veteran, and for my birthday, my wife and I purchased a very nice, new vehicle from Kaveh at McLoughlin Chevrolet on 9/22/18. Kaveh was professional, kind, and provided us one of the best sales experiences that we ever had. This is why I give 2 stars. We had pre-approved financing through our credit union to purchase the vehicle which made the sale very easy. The dealer called and confirmed this with our credit union and sold us the vehicle. We were to go to our credit union the following Monday, as it was a Saturday, and complete the financing and have payment processed and issued to the dealer. We went to our credit union first thing Monday morning and completed the financing and paperwork and our credit union began processing the loan and issuing payment. Four days later, on my birthday, I get a voicemail from McLoughlin Chevrolet's finance department asking why they have not received payment yet and that if I do not call them back in 1 hour that they are going to start processing a high-rate loan for the car and stick us with that. Brian the finance person told me that his "boss" wants the money now or he is to start processing alternate loans. I immediately called back on two different occassions and Brian the finance manager was not answering his phone. I left 2 voicemails that were never returned telling him that payment has been sent and that we already have payment arranged and if he processes an alternate loan that we do not approve of, that we would take issue with them breaking our agreement. We called our credit union as well and had them call McLoughlin Chevrolet to tell them that the payment had been sent the prior day. We have recordings of every communication and voicemail made in our review. Our credit union also stores communications. I got a call from my credit union on the 5th of October saying that McLoughlin Chevrolet never received the "Certified Mailed" payment that was sent to them and they were being hostile to the tellers they were speaking to demanding that payment be wire transferred immediately and insisting the credit union break policy to do this. I was informed of this when I arrived at the credit union to approve the cancellation of the check that was sent Certified, and to initiate a wire transfer which we did immediately. I have recordings of these calls as well. Now my wife starts checking the mail and we start getting loan application rejections from several banks and credit unions that we never authorized. Loans were requested even though payment for this loan was already arranged, approved, and issued. We take issue with these dishonest actions by McLoughlin Chevrolet and the way their finance staff have treated my family and my credit union. I own a prominent local business and bank daily. My credit union has brought this up several visits now due to the way they were treated over the phone by the finance staff. We feel that McLoughlin Chevrolet made us a great deal on a great car, regretted it, and then made it their purpose to make our lives a stressful nightmare and we worry what else they have tried to do with our credit without our authorization. We will be exploring our options. More

Awesome see! Jim was awesome, he let me know exactly what my vehicle needed to keep my family safe . He was very helpful in explaining what and why I needed these Jim was awesome, he let me know exactly what my vehicle needed to keep my family safe . He was very helpful in explaining what and why I needed these services done as well . Job well done Jim ! Thank you ! More

Engine/Transmisson leak the leak was obvious that it was between the engine and transmission, it is a recurring issue. The transmission is leaking again. Certified used vehi the leak was obvious that it was between the engine and transmission, it is a recurring issue. The transmission is leaking again. Certified used vehicle. More

Good service I like the people and the way they treated me and my family they are very helpful specifically the the Hispanic personal that they have they we I like the people and the way they treated me and my family they are very helpful specifically the the Hispanic personal that they have they were really helpful More

quick, upbeat, easy. I had some questions that were answered by phone that turned out to be untrue. a different salesperson that we worked with was much more straight for I had some questions that were answered by phone that turned out to be untrue. a different salesperson that we worked with was much more straight forward and the reason we bought the car. More

Great Experience Our experience at McLoughlin Chevrolet was a great experience. We hadn't planned on buying a vehicle at this time but everything fell together with ea Our experience at McLoughlin Chevrolet was a great experience. We hadn't planned on buying a vehicle at this time but everything fell together with ease. Elliott answered our questions and there was no pressure. From start to finish it went well and everyone was helpful that we dealt with at the dealership. More

Purchased new Camero convertible. Excellent service, The salesman was very knowledgeable and knew the product well. I am very pleased with the overall purchasing of my new car. I woul Excellent service, The salesman was very knowledgeable and knew the product well. I am very pleased with the overall purchasing of my new car. I would recommend this dealership to everyone. Thank you. More