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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,593 reviews
February 17, 2019
Fair job Fair pricing Not very pressuring Easy to talk with Good personality Informative Knowledgable Dealership floors need attention Mop streaks Fair pricing Not very pressuring Easy to talk with Good personality Informative Knowledgable Dealership floors need attention Mop streaks and old footprints under off beat paths More
by NBROWN5
Verified Customer
February 14, 2019
Painless No hassle, quick deal and didn’t get pressured for extra warranty. Brought both vehicles inside so we could switch our personal items because it was f No hassle, quick deal and didn’t get pressured for extra warranty. Brought both vehicles inside so we could switch our personal items because it was fairly cold out. More
by JohnnyH
Employees Worked With
Pete Belcastro, Frank Mainelli
February 12, 2019
Great service Excellent service all the way around. Fully explained all aspects of the car. The Sale Price reduction was right on. Definitely would recommend this d Excellent service all the way around. Fully explained all aspects of the car. The Sale Price reduction was right on. Definitely would recommend this dealership to all. More
by RJMCCLAIN
February 12, 2019
Very processional Salesman listened to me and made every effort to meet my needs He did not rush and was sure everything was explained He worked very hard to get all Salesman listened to me and made every effort to meet my needs He did not rush and was sure everything was explained He worked very hard to get all the options i wanted. More
by KATHIEMENIN
February 12, 2019
Excellent customer service I bought my first vehicle from McMullen Ford in 1986, and this weekend bought another. Working with Scott McMullen and Skip Marsh was easy and pain-f I bought my first vehicle from McMullen Ford in 1986, and this weekend bought another. Working with Scott McMullen and Skip Marsh was easy and pain-free. More
by TBEGLEY0
February 11, 2019
Stopped in for info, left with a new vehicle. Thanks. Sales staff were courteous, and patient, answering any and all questions. James Maschka, my salesperson, was super. He worked with me to close the d Sales staff were courteous, and patient, answering any and all questions. James Maschka, my salesperson, was super. He worked with me to close the deal a bit after "closing time" for the dealership. More
by TruckerKenzo
January 31, 2019
Great Experience Ronnie my salesman did great job from start to finish. It was a out of town purcahse. I was located in St. Louis purchasing truck in Council Bluff Iow Ronnie my salesman did great job from start to finish. It was a out of town purcahse. I was located in St. Louis purchasing truck in Council Bluff Iowa. He communicated with me step by step. Great person and salesman More
by ANTHONYLWILDER
Employees Worked With
Pete Belcastro
January 31, 2019
Did excellent This dealer works to satisfy the customer the manager Steve foster was the reason we bought the car thanks Steve and Pete you are great at customer se This dealer works to satisfy the customer the manager Steve foster was the reason we bought the car thanks Steve and Pete you are great at customer service and so is julie jensen More
by JCHIMMELSEHR
Employees Worked With
Steve foster and Julie Jensen , Randy Archer, Pete Belcastro
January 31, 2019
Excellent Communication and Delivery Skip did a nice job working the deal. Excellent delivery by Daryl at time of purchase as well. I look forward to utilizing the dealership for servic Skip did a nice job working the deal. Excellent delivery by Daryl at time of purchase as well. I look forward to utilizing the dealership for service and future purchases. Thanks again. More
by JEFFREY.NELSON.IA
January 22, 2019
My experience was outstanding. I have a five start rating because the members I worked with were outstandingly helpful and the nicest costumer service ever. I definitely 100% recomm I have a five start rating because the members I worked with were outstandingly helpful and the nicest costumer service ever. I definitely 100% recommend!! More
by taylorb291117
Employees Worked With
Josh
