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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,593 reviews
October 26, 2018
Redeemed them selves They listened to us. We're very friendly had issue next day and they took care of issue. Gave us what we wanted for our trade. Total 180 from how trea They listened to us. We're very friendly had issue next day and they took care of issue. Gave us what we wanted for our trade. Total 180 from how treated in the past More
by pblum
Verified CustomerEmployees Worked With
James, Steve Foster, Pete Belcastro
October 25, 2018
I was in and out very quick with kind people Very responsive and makes process easy. They showed compassion for my situation. Good follow through once contact was made which allowed for a smooth Very responsive and makes process easy. They showed compassion for my situation. Good follow through once contact was made which allowed for a smooth process More
by PURPLEMANEAC
October 25, 2018
Sidney Davis I had a very pleasant experience with Sidney Davis in the recent purchase of my new Ford Focus. She was professional but warm and caring. She spent I had a very pleasant experience with Sidney Davis in the recent purchase of my new Ford Focus. She was professional but warm and caring. She spent a great deal of time with me as I am a senior citizen and a single lady and not always sure about big decisions like purchasing a new vehicle. I also had interactions with Steve and Pete who were both wonderful to work with as well. I would like to thank you entire staff for making this experience a thoroughly pleasant one. More
by TERRI42846
Employees Worked With
Pete Belcastro, Sidney Davis
October 25, 2018
Friendly and good service Being a female on my own, I am comfortable and feel secure knowing I can trust what I am told , and what needs to be done to keep me safe Being a female on my own, I am comfortable and feel secure knowing I can trust what I am told , and what needs to be done to keep me safe More
by WILLIAMSJUDY6
October 23, 2018
Pirchased a new 2018 explorer We had wonderful service by everyone. After our test drive we took rhe new vehicle to our home to pick up the vehicle we were trading in. You really We had wonderful service by everyone. After our test drive we took rhe new vehicle to our home to pick up the vehicle we were trading in. You really trusted us. More
by JTERNUS47
October 22, 2018
Service, oil change on 2015 F 250 Diesel All ways a good experience, polite, friendly, and timely. Never an issue with the staff or anyone else. I always have my vehicle serviced here since I All ways a good experience, polite, friendly, and timely. Never an issue with the staff or anyone else. I always have my vehicle serviced here since I purchased it. Great friendly employees ! Thank You ! More
by DOTSTATEGUY
Employees Worked With
Randy Archer, Glenn Smith
October 21, 2018
Great environment and Helpful employees James knew exactly what vehicle we were looking for and needed for our growing family he recomended the 2018 Explorer to us and we fell in love. It wa James knew exactly what vehicle we were looking for and needed for our growing family he recomended the 2018 Explorer to us and we fell in love. It was the smoothest deal i have ever made he handled the paper work quickly and proffesionaly and before we knew it we were driving home in this beautiful gem. I will most deffinatly continue my buisness at Mcmullen Ford and recomend them to all my friends and family. More
by jordansalmons
Employees Worked With
James Maschka, Pete Belcastro
October 20, 2018
Effortless Service staff handled the service competently and caringly. Auto serviced at time and duration promised. Even washed my car (and it needed it!) Servic Service staff handled the service competently and caringly. Auto serviced at time and duration promised. Even washed my car (and it needed it!) Service agent Glen even gave me great lead on tire sale after I mentioned they need replacement before winter. More
by MKOVAL5016
Employees Worked With
Glenn Smith
October 19, 2018
It was fantastic My sales person Sidney Davis was fantastic.She went farther then an sales person what I have work with. She understood that I was on a fix income and My sales person Sidney Davis was fantastic.She went farther then an sales person what I have work with. She understood that I was on a fix income and help find something that would fit my needs.She gave me different option on vehicles and let let me decided. Sidney knew it was hard for me to give up my trade in and she help it go a lot smoother. You should feel very luck to have some like Sidney work for she I'd a great assist to you company. Mary Phillips More
by Patterson,james#
October 18, 2018
Buying used car from Skip Marsh Skip was easy to work with. Helped make decision easier on buying used or new. No pressure. Skips the only one to use, in buying a car! Getter Done! Skip was easy to work with. Helped make decision easier on buying used or new. No pressure. Skips the only one to use, in buying a car! Getter Done! More
by JURANEK
Employees Worked With
Skip Marsh
