McSweeney Chrysler Dodge Jeep Ram
Pell City, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great service writer Jordan and Tommie. . Technician that did the work was so sweet he apologize it took him so long. He was only one in the back and I really didn’t wait that long . Best e . Technician that did the work was so sweet he apologize it took him so long. He was only one in the back and I really didn’t wait that long . Best experience with service in a long rime More
Great service as usual ! customer service team very polite and explaining answers to my questions I asked. Wait time was good employees coming by to check to see if I need an customer service team very polite and explaining answers to my questions I asked. Wait time was good employees coming by to check to see if I need anything while waiting very polite. I really appreciate the way McSweeney conduct's the employees with there customers. Also enjoyed my Chicken Sandwich . Thank you. More
My whole experience at Mcsweeney was 5 star! !! I recommend this dealership to anyone who is car shopping !! I recommend this dealership to anyone who is car shopping More
The service provided was fast and completed without issue. Tommy was excellent in keeping me informed of the progress. The cost was in line with other service providers. issue. Tommy was excellent in keeping me informed of the progress. The cost was in line with other service providers. More
1. Price on wrong truck out of the gate. 2. After agreement to finance a potion of the price in exchange for a $2000 price reduction, the reduction mostly went away and financing stayed. Lack of hone agreement to finance a potion of the price in exchange for a $2000 price reduction, the reduction mostly went away and financing stayed. Lack of honesty. 3. Initial Deal quote singed, asked to see it again to compare to a request to sign a new quote approximately 10 min later. “It’s already in the shredder”. The original quote had a vehicle price $2000 lower then the 2nd quote. No one would admit the screw up. Lack of transparency and honesty. 4.Three times it was requested for spouse to be added to new title, and even provided identification for that purpose. After all paperwork created and financing approval, spouse not listed. This is a complete screw up and lack of communication. 5. Fin Mgr insisted the new vehicle title had to perfectly match the trade-in title. This is NOT law; to add a middle initial or full name is absolutely allowed by all State departments as long as a the same person is identified. This is a misconception and a lack of flexibility to satisfy customers simply to get a name fully listed to avoid confusion with similar names. More
Dustin was great to deal with, he is very knowledgeable with what he sales!! As usual the transaction process was great. with what he sales!! As usual the transaction process was great. More
We reached out via web on Sunday and was in contact with the salesman all morning as we were getting certified funds for an all cash sale. We are over 50 miles from the dealer. When we arrived they had alre the salesman all morning as we were getting certified funds for an all cash sale. We are over 50 miles from the dealer. When we arrived they had already sold the truck 10 min. prior and didn't even have the courtesy to call us and ask for a deposit. Then tried to sell us a new truck or we could come back on Wednesday. We will NOT be back , ever. More
I'm always impressed at the quality of the service I receive with McSweeney's service department. The work seems professionally done, and the entire staff has a great attitude. I truly appreciate it! receive with McSweeney's service department. The work seems professionally done, and the entire staff has a great attitude. I truly appreciate it! More
Went well . The team stayed over to complete the transaction on a Friday. I was treated well. The team stayed over to complete the transaction on a Friday. I was treated well. More
Excellent service and repair. I needed an air suspension repair on my Jeep. Repair was made in a timely manner and was very pleased with my service manager Tommy Wisner. I needed an air suspension repair on my Jeep. Repair was made in a timely manner and was very pleased with my service manager Tommy Wisner. More



