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McSweeney Chrysler Dodge Jeep Ram - Service Center

Pell City, AL

4.7
293 Reviews

293 Reviews of McSweeney Chrysler Dodge Jeep Ram - Service Center

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June 11, 2025

Worst service department ever. My Jeep was in your lot for nearly a year with five tows from my house. The first two times it was leaking trans fluid. Probably didn’t have the corr More

by jonesfrankie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodger Hubley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taleatha Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

I bought my Jeep from this dealership a few weeks ago. The salesman Jackson took care of me. Then carried it in for service and the service department was fast and friendly. More

by reefman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson
June 10, 2025

Tommy went all out to make sure the warranty was covered and Terry stayed on top of things to make sure the parts were ordered when they became available. More

by dcp017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry - parts dept. Ben - tech that installed parts
June 03, 2025

They are always nice and friendly and always have good treats for everyone in their lobby. They really care about each customer. Even when they mess up they always try to make it right More

by jlg599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL MCSWEENEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATT MCSWEENEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodger in parts and terry
June 01, 2025

Brought our Ram truck in for service. The service was great and we even got a "truck wash". Everyone was friendly and helpful. More

by argoleprd71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Absolutely fantastic service and help with getting my car repaired I would definitely recommend this dealership and our service manager carrie lackey! More

by bradleylwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie
May 22, 2025

Great service. Super friendly. Loved the donuts and coffee. Complete professional environment . Going to take my daughters Jeep next week More

by tchap05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

They are very nice and friendly and helpful to you. They are courteous and take care of your car. More

by freemanbowman550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Timely service. Carrie explained all of my options and tried to solve an issue with extended warranty. Car was done when promised. More

by ejduck26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
May 18, 2025

Excellent service and the work done quickly. the quality of the work was the best. More

by whitedr150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATT MCSWEENEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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