McSweeney Chrysler Dodge Jeep Ram - Service Center
Pell City, AL
293 Reviews of McSweeney Chrysler Dodge Jeep Ram - Service Center
Worst service department ever. My Jeep was in your lot for nearly a year with five tows from my house. The first two times it was leaking trans fluid. Probably didn’t have the corr My Jeep was in your lot for nearly a year with five tows from my house. The first two times it was leaking trans fluid. Probably didn’t have the correct seal. Third time it was sealed but the fluid was low. I put a quart in myself. I was told by the service manager that he didn’t believe that. Not sure why after all the fails from day one. He assured me that the owner was aware of the situation after I complained enough. I didn’t believe him. So my Tran’s had a sensor that went bad after all the leaks. They were going to charge me $1800 to repair. Option was that they would eat the cost of the repair but I had to sign a document that I would never bring the jeep back. Just a sign that they weren’t going to repair it properly. Never heard of a service dept that had no faith in their own work. I’m sure the owner is aware though, right? More
I bought my Jeep from this dealership a few weeks ago. The salesman Jackson took care of me. Then carried it in for service and the service department was fast and friendly. The salesman Jackson took care of me. Then carried it in for service and the service department was fast and friendly. More
Tommy went all out to make sure the warranty was covered and Terry stayed on top of things to make sure the parts were ordered when they became available. and Terry stayed on top of things to make sure the parts were ordered when they became available. More
They are always nice and friendly and always have good treats for everyone in their lobby. They really care about each customer. Even when they mess up they always try to make it right treats for everyone in their lobby. They really care about each customer. Even when they mess up they always try to make it right More
Brought our Ram truck in for service. The service was great and we even got a "truck wash". Everyone was friendly and helpful. The service was great and we even got a "truck wash". Everyone was friendly and helpful. More
Absolutely fantastic service and help with getting my car repaired I would definitely recommend this dealership and our service manager carrie lackey! repaired I would definitely recommend this dealership and our service manager carrie lackey! More
Great service. Super friendly. Loved the donuts and coffee. Complete professional environment . Going to take my daughters Jeep next week Super friendly. Loved the donuts and coffee. Complete professional environment . Going to take my daughters Jeep next week More
They are very nice and friendly and helpful to you. They are courteous and take care of your car. They are courteous and take care of your car. More
Timely service. Carrie explained all of my options and tried to solve an issue with extended warranty. Car was done when promised. Carrie explained all of my options and tried to solve an issue with extended warranty. Car was done when promised. More
Excellent service and the work done quickly. the quality of the work was the best. the quality of the work was the best. More