McSweeney Chrysler Dodge Jeep Ram - Service Center

Tommy in your service department is very professional and always takes great care and service with my car., always a good experience having my car serviced by the service department. Tommy is a Wonderful re always takes great care and service with my car., always a good experience having my car serviced by the service department. Tommy is a Wonderful representative for McSweeey’s. More

Service was very good will use again to service our r v in the future in the future More

Such great people and customer service is phenomenal! Service dept has always gotten me taken care of in a timely manner. Highly recommend!! Service dept has always gotten me taken care of in a timely manner. Highly recommend!! More

Always great service from the service department. All the customer representatives are great and go above and beyond the normal service you find and other dealerships. I don’t take my cars anywhere e All the customer representatives are great and go above and beyond the normal service you find and other dealerships. I don’t take my cars anywhere else but McSweeney. More

I'm 68 still work and drive over 30k miles per year. This the best, most well run automotive dealer I have ever experienced. Great folks! This the best, most well run automotive dealer I have ever experienced. Great folks! More

From start to finish and very easy and professional process. Michael Jenkins is a true asset to your dealership, and we will continue to work with him on our future fleet needs for our company. We had process. Michael Jenkins is a true asset to your dealership, and we will continue to work with him on our future fleet needs for our company. We had 2 very minor issues with the vans we purchase. No fault of the dealership, but Michael Jenkins made it right. Thank you! More

Exceptional Service! I had tires,wheels, leveling kit,and bumper replaced. From parts dept to service dept everyone was top notch, could not be happier with how my Gladia I had tires,wheels, leveling kit,and bumper replaced. From parts dept to service dept everyone was top notch, could not be happier with how my Gladiator turned out. I always use Mcsweeney because the guys are the BEST! More

They did a great job, everyone was very polite and professional. I was very satisfied with the work done. professional. I was very satisfied with the work done. More

While Carrie Lackey did her best, there is too much gaming and dishonesty around her. Rodger Hubley is the Service manager, and it was his involvement that got my service done, his ignoring of my follo gaming and dishonesty around her. Rodger Hubley is the Service manager, and it was his involvement that got my service done, his ignoring of my follow-up is why I am including him in this extremely negative review. First, beginning with the initial intake and diagnosing of my vehicles overheating problem. As a mechanic in the past, the troubleshooting methodology for overheating was simple, but logical: Check the fluid level, then the hoses, if there is leakage, then the thermostat, the water pump, the radiator cap, and then the radiator. I told the advisor that the water pump and thermostat were newly replaced, and the hoses were inspected and OK'd. So, the logical next step would be the radiator. That unit went practically ignored for two weeks! After the first week of parts swapping new parts for other new parts, and throwing in an oil cooler for good measure, I went to pick up the car with a tab of $2633.84. I then drove 5 miles, and the vehicle was running hot, and had to be towed back to the dealership. This was on Friday July 18, 2025. After 5 more frustrating days of, "It ran hot again", Mr. Hubley was drawn in and found the issue was..., the radiator. He, then, ordered a radiator, had it installed, problem solved. I got my car back on July 31, 2025. Three weeks! When the vehicle was delivered, I was given a complete invoice totaling $1856.50. I contacted the GM's assistant who forwarded me to Mr. Hubley's voice mail. I am trying to reconcile the $777 difference in what I paid and what repaired my car, but I have heard nothing from him, from them, about this. But I am not finished. So, yeah, in spite of the glorious 5-Star reviews I see on this page, I gave them 1 star because I could not give them none! More

Excellent dealerships, excellent sales team, they go the extra mile to take care of us. extra mile to take care of us. More