Mears Mazda Volvo

2018 Mustang Great experience all around. Car salesman to F&I guy. Helpful from start to finish by allowing us to test drive multiple vehicles to financing once Great experience all around. Car salesman to F&I guy. Helpful from start to finish by allowing us to test drive multiple vehicles to financing once we choose the one we wanted. More

Thankful Very pleased with Ken, he was amazing and helped me to the very end. I signed for one vehicle and was not happy, I came back on Monday to get the one Very pleased with Ken, he was amazing and helped me to the very end. I signed for one vehicle and was not happy, I came back on Monday to get the one I was after from the beginning. He never seemed like I was a bother or just a sale. I truly thank him and the rest of the team!! More

Good job!! I always get great friendly service!! They take such good care of me and my vehicle! Thanks guys, I appreciate you all. I will always go to Mears for I always get great friendly service!! They take such good care of me and my vehicle! Thanks guys, I appreciate you all. I will always go to Mears for my service needs :) More

I brought my car in for a recall. Everything was done. They not only did the recall but they also fixed another issue for me. It took most of the day and I was given a loaner car. And they also washed my c They not only did the recall but they also fixed another issue for me. It took most of the day and I was given a loaner car. And they also washed my car. I always like visiting the service dept. They are caring and always fix my concerns. More

Brandon and Cameron, made sure the price was reasonable I had a great salesman Brandon Long. Knowledgeable about the vehicleI wanted to purchase. He went out if his way to assist wirh the sale. Unfortunate I had a great salesman Brandon Long. Knowledgeable about the vehicleI wanted to purchase. He went out if his way to assist wirh the sale. Unfortunately, there were many problems with contract unreasonable amounts of charges, and that delayed the sale. Brandon though spoke with Cameron and they worked together to get the numbers right. And we were able to buy my grandaughter her first car. Overall great service. More

Outstanding Experience I contacted this dealership wanting to look at and test drive a 2019 Mazda CX-3. They connected me with Thomas and we set up an appointment to take a I contacted this dealership wanting to look at and test drive a 2019 Mazda CX-3. They connected me with Thomas and we set up an appointment to take a look at the vehicle. By the end of my appointment, I was driving off the lot in the exact car I came in to look at. I had been to many other dealerships, but this experience was by far the best. They got me a very good deal and worked out all the kinks to make this possible. Thank you Jeremy and Thomas, I love my new Mazda! More

Outstanding Customer Service Justin and Andrew are a credit to your organization. Very knowledgeable on repair and preventive maintenance issues. Will use Mears in the future. Ver Justin and Andrew are a credit to your organization. Very knowledgeable on repair and preventive maintenance issues. Will use Mears in the future. Very well run department. More

Always reliable Justin is awesome. Really appreciated his tenacious yet relaxed service. Gifted in customer service. My old 2007 Mazda doesn't go anywhere else for se Justin is awesome. Really appreciated his tenacious yet relaxed service. Gifted in customer service. My old 2007 Mazda doesn't go anywhere else for service, not even for oil changes. More

Overall, a good experience I bought a car at this dealership, and overall I had a good experience. One thing I hate about car shopping are pushy salesmen. The salesmen here were I bought a car at this dealership, and overall I had a good experience. One thing I hate about car shopping are pushy salesmen. The salesmen here were not pushy. They were very respectful and understood that buying a new car is a huge decision and one that should not be made lightly. Also, they let the car speak for itself! I love my new car and it’s one that I’ve had my eyes on it for over a year. My ONLY complaint is that when I was test driving the car, I was told several times (once by my current salesman and the salesman who helped me several months prior when I was looking) that the car I was interested in purchasing had a Turbocharged engine. I later found out, after purchasing, that it was not turbocharged I don’t think they did this on purpose to push a sale (wouldn’t make sense because most would try and upsale to turbo) They may have just been misinformed. I bought a Mazda Grand Touring CX-5. The turbo engine was the Grand Touring Reserve, which is one trim above the Grand Touring. It wasn’t a main selling point for me because there are many things I love about the CX-5. I also should have done research to make sure they were telling me correctly, but If I had been told correctly, I probably would have upgraded to the Grand Touring Reserve. Anyway, all of that aside, the experience was a good one. More

Good experience This is a very well known dealership here in Lubbock that is tied to the community and the sales force is not pushy and obnoxious like other places. This is a very well known dealership here in Lubbock that is tied to the community and the sales force is not pushy and obnoxious like other places. More