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Mears Mazda Volvo

Lubbock, TX

3.0
502 Reviews

6027 TX-327 Spur

Lubbock, TX

79424

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Showing 502 reviews

October 18, 2017

Awesome Experience Staff were very attentive and paid a lot of attention to the details of making sure we got the right car at the right price. We were very impressed w More

by Martinez, Elsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BEAU FINLEY, JEFF MAYO, Joe Wood
October 13, 2017

Don't value customers Sales manager is rude and does not value customers. On top of rudeness, they couldn't even be bothered to wash the brand new car I bought before I too More

by Dissatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon
Nov 07, 2017 -

Mears Mazda Volvo responded

We are very sorry to hear that you were disappointed with your service you received. Here at Mears we do pride ourselves on customer service and make it out priority to make sure our customers are happy. We did feel like in this particular deal we did go over and beyond to help you with your vehicle purchase and to right the wrongs you were having with you previous vehicle purchase. This sale was as difficult for us and it was for you as a purchase, we do appreciate your business and we do hope that we can accommodate you again in the future and also hope that you can still find our store to be a potential buying spot for you, your family, and friends. Hope you enjoy your Volvo and we look forward to seeing you in our service department. Sincerely , Beau Finley Sales Manager

October 10, 2017

Treated excellently as a valued customer. I've been a customer for 34 years and this experience was the best!! No pressure; all questions answered clearly and directly. Respectful of me. More

by Abby's Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mears, BEAU FINLEY, JEFF MAYO, Nita Bayliss
September 09, 2017

Excellent Car Purchase Jeff Mayo showed us the XC90. He was very knowledgeable about all the features and how they worked. He was very professional and made all the features More

by Judy13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
September 09, 2017

Easy to deal with & Everyone was as friendly as could be!! Jeff Mayo was able to get the deal done! When not even I thought it could be done!! Jeff isn't your regular car salesman. Not once did he lead me on. More

by T.Dickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
September 04, 2017

A breeze! Jeff was really helpful in getting me a car I liked and getting it at a price I needed! I would definitely recommend him for anyone looking for a firs More

by Mellis6172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
August 31, 2017

Everyone was very friendly. Our salesman was very helpful. The employees were very friendly. They worked swiftly to get our deal put together. Our salesman made sure everything was to our satisfaction. We w More

by Sherri Gault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
August 28, 2017

Glad I went to dealer The dealership was clean , well stocked and had the car I wanted. The salesman was knowledgeable, friendly. Answered all my questions. I would defini More

by Bigjeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
August 25, 2017

car purchase for grand daughter associate Jeff Mayo was very patient with explaining and answering questions for my grand daughter.This was her first car buying experience.She was v More

by mini irma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
August 22, 2017

Very friendly and good customer service Had very good customer service, everyone has a smile on their face and very high quality cars. The place is nice and clean and has the nicest salesman More

by David_i94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F Caylor
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