Menlo Honda

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Menlo Honda:
The salesman, a Hispanic man, was very polite and straightforward and businesslike. The whole experience was great. I came in, saw the car I wanted, talked to the guy and a few days later I was driving the car home. Get in and get out with no hassles.

The car itself was great. I had to go in to have an extra key made later and that was done really fast. Great service all around.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Menlo Honda:
I was shopping around for a 07 accord SE sedan around Bay Area. A few Internet sales managers responded to my query and promised me the best deal or even orally agreed on the OTD price I was asking for. But once I hit the dealership, the pattern had always been that some bigger boss jumped out and told me there's something wrong with the deal I saw online (better than I asked for) and the best they could do was to sell the car for like $1,000 more. Understandable you are supposed to trade time/energy for a better deal but I'm kinda sick of this drama and more towards a straightforward way of doing business. Usually one day after I walked away, they would call me again and ask me to come back but with nothing concrete.
Then Jason at Menlo Honda called me and I told him I would waste my trip in case of any drama. It turned out that Jason is a real manager and he doesn't need to ask for approval from a big boss. The entire process was as smooth as it could be. I must admit I was expecting something fancy all the way but I was wrong this time.
So I feel obliged to share my experience here. And I'm recommending Jason to my friend shopping for Honda.

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