Mercedes-Benz of Bakersfield - Service Center

This is a Dealership of Excellence. We always feel This is a Dealership of Excellence. We always feel like we are the most important person at the moment. Never been disappointed with the service This is a Dealership of Excellence. We always feel like we are the most important person at the moment. Never been disappointed with the service or the customer care. Dawn is great to take care of the problem, along with the technical staff, and to follow up to insure are service needs were met. More

Mercedes Benz of Bakersfield has always been good to me. I recently brought my car into another shop to have it repaired. When they quoted me the price it seemed a little high for the repairs. I contacted I recently brought my car into another shop to have it repaired. When they quoted me the price it seemed a little high for the repairs. I contacted Mercedes Benz of Bakersfield and asked what the repair would cost and they quoted me a much lower price. Needless to say, I brought my car back to Mercedes Benz of Bakersfield and had the work done. The price was not everything that sold me on the local Mercedes dealer: They have always treat me with the highest respect (Going to an outside shop was the suggestion of a friend. I was reluctant just because of the customer service I have always received at the dealer). They always offer me a car or a ride while my car is being repaired (Always a great advantage for a busy businessman as myself). When I pick up my car it is always cleaned and ready to go (car freshly washed and radio station not changed). Since I bought my Mercedes they have always taken care of me and the only reason I really ever searched elsewhere was because my warranty had ended and I was told the price was going to be outrageous compared to any other shop. This was not the case. Mercedes Benz of Bakersfield has always treated me right and from now on I will always bring my repairs to Mercedes Benz of Bakersfield. Thanks, John Hoffman More