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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
878 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 878 reviews

May 06, 2024

Excellent service-everyone was professional and friendly. They fixed my 2 problems and returned my car when promised. My only issue is with calling service: very long hold times and annoying repetitive messa More

by allen.cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner
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May 08, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 05, 2024

Very professional. Delivered everything they promised. Jason handled my car and couldn’t be easier to deal with. Overall a very positive experience all around. More

by Longtime customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hallmark
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May 08, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn about your positive experience and the professional assistance provided by Jason! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 02, 2024

Pros, well run, courteous and knowledgeable. I would recommend and will return for service needs. More

by Mifee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Montejano
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May 03, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

I need my service done within the day and glad it was quick and efficient. More

by vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliford
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May 03, 2024 -

Mercedes-Benz of Beverly Hills responded

We are glad your service was completed quickly and efficiently within the day! Thank you for choosing us!

May 01, 2024

Michael Reyes makes every interaction with service department seamless. His communication is clear and concise. He’s solution oriented. The best service manager I’ve dealt with at MZB and I have been More

by Marks0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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May 04, 2024 -

Mercedes-Benz of Beverly Hills responded

That's wonderful to hear about your positive experience with Michael at our service department! We're thrilled that he made every interaction seamless with his clear and concise communication and solution-oriented approach. It's great to know that he's the best service manager you've encountered at Mercedes-Benz of Beverly Hills, especially as a long-time owner.

May 01, 2024

Mark Oliver assisted with my service and was very helpful and attentive. Definitely feel fine hen he helps me with my services. More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
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May 03, 2024 -

Mercedes-Benz of Beverly Hills responded

It's great to hear that Mark provided you with such helpful and attentive service! We're glad that you feel confident and satisfied when he assists you with your services.

May 01, 2024

Lindsay Goldberg from Beverly Hills Mercedes is amazing with customer service, she goes above and beyond for her customers. I am a happy owner of a CPO 219 W222 S450. Marina Martinez from service is my #1 More

by lukeg310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Goldberg, Marina Martinez
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May 04, 2024 -

Mercedes-Benz of Beverly Hills responded

Lindsay from Mercedes-Benz of Beverly Hills sounds like a gem! We're delighted to hear about your positive experience with her and how she goes above and beyond for customers. It's great to know that Marina from the service department is also providing excellent service for your maintenance needs. We're glad to have you as a happy owner of a CPO 2019 W222 S450 and appreciate your loyalty to our dealership. We're here to help and look forward to serving you again!

April 30, 2024

Elegant show room, lots of stock right now, easy to shop and they take care of you. More

by Geoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Rohan and Helen in finance
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May 02, 2024 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

On time…. .full explanation of service done Mr James Tirelli was totally patient and helpful. More

by Kapsj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tirelli
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May 02, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that James provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 03, 2024 -

Kapsj11 responded

My sincere pleasure!

April 27, 2024

My service manager, Michael Reyes is professional & knowledgeable. My service tech doors a great job. Everyone is friendly & service is prompt. More

by Ms. Lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
Report | Print
Apr 30, 2024 -

Mercedes-Benz of Beverly Hills responded

That's fantastic to hear! We're delighted that Michael is providing you with professional and knowledgeable service as your service manager. It's also great to know that your service technician is doing a great job and that everyone is friendly, with prompt service. We're here to ensure your satisfaction and make your experience with us outstanding!

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