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Mercedes-Benz of Boerne

Boerne, TX

4.8
1,010 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,010 reviews

January 08, 2025

I am very happy with the service of my car at this dealership. David was friendly and knowledgeable, and the job was done on the time he quoted me on and send me a link of the inspection. More

by Gutierrez2452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Jan 10, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.

January 05, 2025

We bought our first Mercedes car over a month ago. William was incredibly helpful in helping us choose the right model for our family. Everyone, including the sales, finances, and maintenance teams, w More

by Barbara Depa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Taylor 5/5
Jan 06, 2025 -

Mercedes-Benz of Boerne responded

Hi Barbara, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Great service, friendly staff. Lovely very welcoming staff would definitely recommend. This dealership everybody should come and visit. More

by Topgun49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ramariz
Jan 05, 2025 -

Mercedes-Benz of Boerne responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Great Service and wonderful personalities! Everyone is very helpful especially Robert the gentleman that helped us. More

by elenagonzalez505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 05, 2025 -

Mercedes-Benz of Boerne responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

Always kind and very professional. Guy is a very knowledgeable individual. All aspects of my experience were flawless. From sales to finance to service. More

by Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick, Eddy Waters
Jan 05, 2025 -

Mercedes-Benz of Boerne responded

Hello Brandon, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Fast efficient and personal service. One day appointment, no waiting! I know high prices are from training and much overhead. TY Tom More

by tschiotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James offered to help if needed on his day off!, Louis Pisano, Tumay Olivia
Jan 05, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Warm and professional service with smooth efficiency, and effective communication, nothing was left to want. Thank you! More

by mail
Recommend Dealer
Yes
Employees Worked With
De la Cruz
Jan 05, 2025 -

Mercedes-Benz of Boerne responded

Hello Mail, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Excellent service, friendly staff, reasonable prices, efficient and courteous. They even wash my car each time I visit More

by fourplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer , Louis Pisano, Tumay Olivia
Jan 02, 2025 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2024

Booking the service was easy and price was better than others. They did not however give me my loaner vehicle and did not have pick up or drop off service. Other dealerships have been better at that part More

by katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Tumay Olivia
Jan 01, 2025 -

Mercedes-Benz of Boerne responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Kevin Boles, the Service Director will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Neil Potter General Manager npotter@mbboerne.com

December 31, 2024

Misc words to meet the minimum length Misc words to meet the minimum length M More

by kasmdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 02, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

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