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Mercedes-Benz of Boerne

Boerne, TX

4.8
926 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 926 reviews

July 16, 2024

My daughter had a flat tire and Lynda from Mercedes Boerne, said we’ll take care of it and did just that!!!! I brought the car in and in a short amount of time, my daughter was back on the road! More

by Bdlitteral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Jul 16, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lynda at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2024

I did not get a comprehensive review on work done How are my tires? How about battery? Is it good for another year? Was not notified by phone when car was ready so fond a good place for lunch.! Al in More

by Sgbride1
Recommend Dealer
Yes
Employees Worked With
Mark Reilly
Jul 17, 2024 -

Mercedes-Benz of Boerne responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 15, 2024

Great Service and Communication. James and his team took care of us. Drop Off and Pick Up was smooth. More

by TNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patch
Jul 15, 2024 -

Mercedes-Benz of Boerne responded

We're happy you found James to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

I was very impressive of the responsiveness of staff. I was assigned a new technician her name is Pat and she kept me informed and updated while waiting. I definitely want to keep her as my new tech pers More

by Shaazadali1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pat
Jul 14, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to Pat here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

Just incredible at 100%. Service advisor Ken was incredibly professional. From the moment I arrived, I was treated like royalty. More

by Bluejack1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEN
Jul 13, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Best costumer service I have had ever! Good pricing, in time and very professional! Such a good experience… More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LINDA DE LA CRUZ
Jul 12, 2024 -

Mercedes-Benz of Boerne responded

Hello John, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2024

Ken Thomas was very polite, efficient and kept me informed. He explained the bill and made sure I was not charged incorrectly. More

by Laurafernandezgalindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Thomas
Jun 24, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2024

I’ve been a customer at MB of Boerne since 2016. My experience with your dealership has always been excellent. A large portion of this rating is attributed to the outstanding/professional service I’ More

by douglas.scalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Pat Enriquez
Jun 23, 2024 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2024

Great experience, no sale pressure at all. Very professional and right to the point. Michael Talamantez greeted me when I first came in the door, he had the car ready for a test drive and read More

by jnassar65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Talamantez
Jun 20, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2024

Always made to feel like family when visiting dealerships for any reason! A great place to purchase any auto product or service. More

by WilliamHFugate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Lopez, Eddy Waters
Jun 20, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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