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Mercedes-Benz of Boerne

Boerne, TX

4.8
927 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 927 reviews

May 13, 2024

James and his maintenance team are excellent and should be commended. I was welcomed and people asked if they could help. The sales person was totally unprepared and lacked knowledge. After spending cons More

by cpsaxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 15, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 31, 2024 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, James Godkin, the General Sales Manager, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter General Manager npotter@mbboerne.com

May 11, 2024

If you decide to buy from this dealership, be sure and ask for Guy Vick....there's no substitute... More

by frederick.powers2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
May 15, 2024 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We're thrilled that Guy provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 10, 2024

I have a lot of problems with my 2024 Sprinter and I was advised to take it to James Patdch and I did, after long day, and a lot of work, they fixed the problem.. Amazing job, Amazing dealer. I recommend to More

by Heinrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch
May 11, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn about your positive experience and the amazing assistance provided by James! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 10, 2024

Professional, pleasant employees. Lynda DeLaCruz is the best !! Shop diagnoses issues I have with my 9 year old CLS expediently and correctly. I love my MB More

by cince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda DeLaCruz
May 15, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Lynda provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 08, 2024

The smoothest fastest transaction on the most perfect for me Mercedes. They the perfect options and trim level, then the entire deal was done online while they delivered the car to me. More

by huntsingerjohn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bouchard
May 08, 2024 -

huntsingerjohn1 responded

The smoothest fastest transaction on the most perfect for me Mercedes. They the perfect options and trim level, then the entire deal was done online while they delivered the car to me.

May 09, 2024 -

Mercedes-Benz of Boerne responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 07, 2024

I told my daughter that the Boerne, Texas Mercedes’-Benz dealership gave cruise ship service. Both my car and I are pampered! The staff is very customer centered . They keep you informed, they are very c More

by Michelle willhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
May 09, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled you had an exceptional experience at Mercedes-Benz of Boerne! We're thrilled to hear about the cruise ship-like service you've received, along with the customer-centered approach, courtesy, efficiency, and professionalism of our staff. It's great to know that Linda has made you feel like a valued family member and that your critical transportation needs are met without any hassles. Thank you for sharing your positive feedback!

May 07, 2024

Relaxed, no pressure buying process. Negotiations were amicable. Guy Vick was a pleasure to do business with. More

by Cdjordan93
Recommend Dealer
Yes
Employees Worked With
Guy Vick
May 09, 2024 -

Mercedes-Benz of Boerne responded

It's great to hear that your car-buying experience was relaxed and stress-free, especially with Guy assisting you. We strive to make the process as smooth as possible and are glad to hear that negotiations were amicable. Thank you for choosing us, and we hope you're enjoying your new vehicle!

May 07, 2024

Great service and follow-up by Charles Spencer at MB of Boerne service department. My car was repaired and returned to me clean and like new! More

by Alberto Molinar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
May 09, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn about your positive experience and the great assistance provided by Charles! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 06, 2024

Jeff isabsolutely amazing! My wife and I are gratefull for all he does throught our auto purchased not only once but twice. My wife was satisfied customer and hopefully, there More

by Nicolas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ramirez
May 08, 2024 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We're thrilled that Jeff provided you with an amazing sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 09, 2024 -

Nicolas responded

Thank you very much

May 05, 2024

This was the best car buying experience we’ve ever had. The sales consultant Scott was the best. He showed himself as genuine, honest and trustworthy and truly had our best interest at heart. More

by Happy client
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
May 07, 2024 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We're thrilled that Scott provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

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