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Mercedes-Benz of Boerne

Boerne, TX

4.8
984 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 984 reviews

June 21, 2023

My service advisor is Mathew Johnson. Great guy and very knowledgable. Always keep me updated on the progress and gets me in and out quickly. Go see Mathew! More

by Tom
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Dept - Mathew Johnson
Jun 24, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

I had my 450E B1 service, and although I suspect all is well with the service maintenance, I bought a new tire bc the old one had a bubble. The new one is low. It’s on my dashboard PLEASE CHECK TIRE PRESSU More

by smcallister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda DeLa Cruz
Jun 20, 2023 -

smcallister responded

i stand by what i wrote. thank you!

Jun 21, 2023 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Kevin Boles the Service Manager will be reaching out to you soon to assist.

June 19, 2023

Dealership is professionally operated, clean and presents an inviting environment. Amenities add to the experience. More

by Jv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reynaldo Espino (10 Stars)
Jun 22, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

Best customer service in town! I wouldn’t choose any other dealer than Mercedes Benz of Boerne. More

by ltoudouze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Esparza
Jun 21, 2023 -

Mercedes-Benz of Boerne responded

We are very happy to have provided you with such a positive experience!

June 18, 2023

My service advisor Mathew was great. But the Service manager Kevin is an A****** . Was treated like I was at a Kia dealership. Probably will not be taking my car to get serviced there a More

by TheOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew
Jun 21, 2023 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Neil Potter the General Manager will be reaching out to you soon to assist.

June 18, 2023

My service A only took 30 minutes. I was thinking I was going to be there for hours and I wasn’t. More

by Loralozanoesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tumay Olivia
Jun 20, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

The issue was to my satisfaction and it was taken care of. Overall customer service was great and everything was resolved to my satisfaction. More

by annomosowofa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James H
Jun 20, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Great customer service and Linda was awesome! Will be preferably attending to this location to my future appointments instead of San Antonio. More

by Osiris Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De la Cruz
Jun 20, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Being around the folks at Mercedes of Boerne is like being around beloved family members! More

by Louis Barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano
Jun 19, 2023 -

Mercedes-Benz of Boerne responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 16, 2023

Always polite and service is completed in a timely manner. They make sure you feel like a valued customer More

by Edlubbers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Mora
Jun 21, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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