Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
2,540 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,540 reviews
July 23, 2020
We drove 2 plus hours to buy the car here. David was excellent to work during every aspect of the sale. He called me within hours of my online request and followed up with every question and concern. excellent to work during every aspect of the sale. He called me within hours of my online request and followed up with every question and concern. Upon arrival it took one hour and a half to leave in my new car! Excellent experience! More
by shellysnarum
Employees Worked With
Harry Sugarman, David Gavin
July 23, 2020
Complete red carpet service from the initial walk in until leaving in my brand new Mercedes! I’m so glad I had the pleasure of having Ken help me pick out my car he was efficient and knowledgeable. Pl until leaving in my brand new Mercedes! I’m so glad I had the pleasure of having Ken help me pick out my car he was efficient and knowledgeable. Please thank the entire staff for a great experience including Andrew who helped me pick out all the special warranties and final paperwork. I will definitely tell family, friends and co-workers to visit Mercedes of Bonita Springs!!! More
by NICOLE ANDERSON
Employees Worked With
Andrew, Kenneth Lucas
July 20, 2020
Ken did an excellent job of helping me by a car when i Ken did an excellent job of helping me by a car when i was presently out of state .we worked us through the process in a very punctual manner Ken did an excellent job of helping me by a car when i was presently out of state .we worked us through the process in a very punctual manner More
by john-callaghan
Employees Worked With
Kenneth Lucas
July 20, 2020
Working with staff & Ken Lucas, our salesman. We found that Ken was very knowledgeable & helpful in selecting a car that met our needs which we greatly appreciated. Karen & Nick Barba Thank you. We found that Ken was very knowledgeable & helpful in selecting a car that met our needs which we greatly appreciated. Karen & Nick Barba Thank you. More
by KAYBARB73
Employees Worked With
Andrew Buzzetta-5stars, John Bradley, Kenneth Lucas
July 17, 2020
Brought my car in for a recall and everyone was exceptional. Torrey and the whole staff there delivered first class service and got me back on the road quickly and efficiently. Highly recommended! exceptional. Torrey and the whole staff there delivered first class service and got me back on the road quickly and efficiently. Highly recommended! More
by jsbusiness89
Employees Worked With
Torrey Tammaro
July 17, 2020
Josh and Frank went above and beyond for us! They delivered our car right to our front door contactless and professional! Exceptional service!! We got a fair price too! Thank you guys so much😀 delivered our car right to our front door contactless and professional! Exceptional service!! We got a fair price too! Thank you guys so much😀 More
by Blessed
Employees Worked With
Frank DeLuca, Josh Dunkelberger, Harry Sugarman, David Gavin
July 15, 2020
Great communication This was a pleasant experience from start to finish. The people we worked with were very professional and helpful. The process of buying the car was s This was a pleasant experience from start to finish. The people we worked with were very professional and helpful. The process of buying the car was seamless. Great team. More
by sestrauss
Employees Worked With
Colin Grindley, David Gavin
July 11, 2020
Great car and service! Mercedes Benz Bonita Springs is top notch for both sales and service!! They do the things you expect a dealer to do when buying a car. Highly recomm Mercedes Benz Bonita Springs is top notch for both sales and service!! They do the things you expect a dealer to do when buying a car. Highly recommend! More
by Jeff B
Employees Worked With
Zyra, Rod Rees, Colin Grindley, Harry Sugarman, David Gavin
July 10, 2020
Super efficient, friendly, classy—just what we expect from Mercedes-Benz! It’s a pleasure to go there, and that’s not what I usually say about car dealers. from Mercedes-Benz! It’s a pleasure to go there, and that’s not what I usually say about car dealers. More
by wragg.joanna
Employees Worked With
Rob
July 08, 2020
Ken was great to work with We bought a used vehicle from this dealership. Ken was very professional and responsive. He provided us with excellent customer service. If you want t We bought a used vehicle from this dealership. Ken was very professional and responsive. He provided us with excellent customer service. If you want to buy from Mercedes Benz of Bonita Springs, Ken Lucas is your man! More
by CGotto
Employees Worked With
Kenneth Lucas
