Mercedes-Benz of Bonita Springs

Ken is friendly, helpful and listens to what you’re asking for and looking for. Excellent customer service — entire staff is very friendly and helpful. Efficient Processes — they get you in and out qui asking for and looking for. Excellent customer service — entire staff is very friendly and helpful. Efficient Processes — they get you in and out quickly. More

Streamlined and Pleasant Experience We just purchased our second vehicle from Mercedes Benz of Bonita Springs and had wonderful experiences both times. Our salesperson was Stephen both t We just purchased our second vehicle from Mercedes Benz of Bonita Springs and had wonderful experiences both times. Our salesperson was Stephen both times and he went out of his way to make the process of purchasing the vehicles as easy and quick as possible. The whole team, from sales, to finance, to concierge, to service has been outstanding! More

Upon entering the showroom, I was welcomed immediately, then introduced to Ken Lucas. He asked what I was looking for, and I mentioned a car I had seen online the night before. It was still available, so then introduced to Ken Lucas. He asked what I was looking for, and I mentioned a car I had seen online the night before. It was still available, so Ken had it brought around for a test drive. I found the car very easy to drive, even without a two hour tutorial! Upon returning to the showroom, Ken thoroughly explained the car’s features and financing options. I decided to buy the car, and I love it! It was spotless and runs beautifully. More

Great experience. Most interested in a happy client. Will most certainly recommend and be returning for future business. Thank you all for the time and pleasant transaction. most certainly recommend and be returning for future business. Thank you all for the time and pleasant transaction. More

Frank was great to work with! He provided us with the best service we have ever experienced. He made our car buying experience enjoyable! We will definitely be recurring customers. I highly recommend Fra best service we have ever experienced. He made our car buying experience enjoyable! We will definitely be recurring customers. I highly recommend Frank! More

After an unfortunate incident with our last car we received from frank, he quickly got us into an awesome car without a hassle despite the circumstances. If you need to get into a car, look no further received from frank, he quickly got us into an awesome car without a hassle despite the circumstances. If you need to get into a car, look no further than frank! More

They make it easy and do it right, everytime. A simple phone call and pop in with the vehicle and clap the dust of your hands. They take care of everything and keep you fully informed so there are no unex phone call and pop in with the vehicle and clap the dust of your hands. They take care of everything and keep you fully informed so there are no unexpected issues. Just a great dealership!! More

Thank you Frank for taking care of our GT63S Flagship car and going the extra mile to come by our house on Your Friday to Drop off our baby!! The Best! and going the extra mile to come by our house on Your Friday to Drop off our baby!! The Best! More

Having Colin Grindley as our sales person was wonderful Colin made the purchase of my Mercedes very pleasurable and also he was extremely knowledgeable when I asked a million questions about the car. I wa Colin made the purchase of my Mercedes very pleasurable and also he was extremely knowledgeable when I asked a million questions about the car. I was very undecided about whether to buy the 450 GLS or another make of car but Colin made the difference when it came to finally making my choice. He was not pushy as all, which I appreciated, but was patient and didn't mind when I wanted to keep trying out the car. Exceptional service from start to finish with everyone at the dealership. More

Excellent Service I had a check engine oil level light emerge over the weekend. MB of Bonita Springs was able to accommodate me early on a Saturday morning, put me in a I had a check engine oil level light emerge over the weekend. MB of Bonita Springs was able to accommodate me early on a Saturday morning, put me in an almost new GLB250 for 4 days. They diagnosed and fixed the issue along with repairing a warranty issue with one of my seats within 2 business days. Hector did a great job of updating me every step along the way. I received my car on time, the paperwork was filled out digitally and I could just pick up my car. My car was freshly washed and waiting for me (it was also sanitized as this service appt occurred during the COVID-19 outbreak). What a great experience, we do not think we could go to another dealership for a new car purchase or for service given how great an experience we have had at Mercedes-Benz of Bonita Springs. It helps the facility is gorgeous and extremely clean too. More